Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 39 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 69 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers. **Summary:** The Director Operations - Urgent Care has responsibility for overseeing the operations of the Company’s Urgent Care Segment for freestanding urgent care and on-demand centers. This position will report to the VP of Operations for Physician Practice Services but interact with all operational divisions and other corporate staff. **Essential Duties and Responsibilities:** + Responsible for developing and operating a company-wide standardized, scalable urgent care center model assisting the organization’s hospitals in expanding their primary care services with a consumer-friendly access point, facilitating network integration and gaining a competitive advantage in its markets. + Provide oversight to the operations of walk in, urgent care, and convenient care locations. + Operate and execute on the various strategies for urgent care centers within Community Health System markets. + Continually evaluate new ideas, new technology and solutions with the goal of enhancing quality, access, productivity and lowering healthcare costs. + Provide input on development of new Urgent Care Center + Interact with local teams and provide practice tactics and strategy. **Critical Success Attributes:** + Candidate must have demonstrated successful leadership in the operations and management of an urgent care center company. + Candidate must be comfortable and capable of working in a large, complex, and highly matrixed health care delivery system. + Candidate must demonstrate strong values, ethics and integrity. + Candidate must have experience in successfully working with physicians, payers and community leaders supporting the overall operation of the urgent care centers. + The candidate should possess a leadership style which is based on relationship building, influence, credibility, trust, education and respect – not on command and control. + The candidate should be a multi-dimensional thinker with the capacity to communicate, think, plan and act strategically without being locked into a traditional model of health care delivery; the orientation to analyze complex situations and work well with division leadership and multiple corporate departments. **Education and Experience:** + Bachelor’s Degree in job related field required; Master’s Degree prepared + Min. 7 years’ experience in Urgent Care setting with a min. 3 years of multiple site management experience in an urgent care company including development and operations. + Additional acute care network experience is preferred. + The ability to work, communicate, collaborate and coordinate effectively with multiple stakeholders will be a key trait for the success of this individual. **Physical Demands:** In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below: + The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity. + The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions. + The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.