With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

Associa is currently looking for a Directorof Operations to join our team in Jacksonville, FL. As a Director of Operations, you will lead the team to ensure employee and client retention and growth. TheDirector of Operations over sees accounts in the assigned portfolio and isassists inimplementing processes, procedures, and systems associated with branch initiatives and company-wide business processes.This role will direct operations staff to research and resolve client issues and interact with other departments in the pursuit of client services while supporting the management team.

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What do we offer?

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Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

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What is the schedule?

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The position is a Monday through Friday with a minimum of 40 hours per week, additional hours to complete tasks may be required. Some travel to locations may be needed, but primarily the position will be located at the branch office.

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How will you make an impact?

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The Director of Operations helps the company grow by:

\n\nActing as primary liaison with Community Association Managers, Boards, Clients, and leadership.\nProviding leadership to the team and facilitate training and growth within the team.\nOversee accounts and hold financials of the branch to a high standard.\nOversee recommendations regarding major capital expenditures as required to maintain the desired operations of the team and clients.\nManage, mentor, train, supervise team members as well as oversee support needed for clients.\nAttend and actively participate in sales presentations.\nRegularly attends evening board meetings.\nPreforms management duties in the absence of a manager.\nRegular site visits with managers.\n\n Requirements

Requirements:

\n\nValid FL Community Association Manager License (LCAM) is required.\nAbility to train others is required.\n3+ years of management/supervisory experience required.\n8+ years of Community Association experience and Portfolio Management experience preferred.\nKnowledge ofBusiness Mathat a proficient level.\nStrong Financial Acumen.\nKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an above average level.\nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.\nProfessional communication skills (phone, interpersonal, written, verbal, etc.).\nSelf-motivated, proactive, detail oriented and a team player.\nInitiative and problem-solving abilities.\nConfidentiality and discretion in the performance of all duties and responsibilities.\nTime management and time critical prioritization skills.\nOn call for emergencies (including evenings and weekends).\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.