We are currently seeking a Director of Operations to join our team.  As a Director of Operations, you will be responsible for the management of daily operations including office-wide budgeting, monitoring, analysis and measurement of peak performance.  

Leadership: 

Submits monthly fee projections through detailed work plans. Reviews project contracts. Oversees claims and risk management as related to projects. Reviews consultant fees and agreements; both prime and consultant. Oversees invoicing and collections; monitors delinquent accounts receivables. Reviews and approves project budgeting. Reviews, approves and may assist in development of project work plans. Reviews and updates monthly fee projections. Reviews monthly earnings. Facilitates periodic project reviews. Manages project staffing needs and assignments; approves weekly timesheets. Monitors project profitability; adjusts billable time and office budget to maintain profitability. Acts as an expert resource in project, client, consultant, and contractor project issues. Participates in local or state professional associations, maintains active membership, and attends conferences valued by clients as appropriate. Takes personal responsibility for fostering a green workplace through sustainable work practices.

Management

Implements and utilizes HOK Best Practices for all projects and processes. Schedules and chairs meetings with Project Managers. Oversees claims and risk management of projects. Responsible for ensuring that Technical Principal has up to date information to schedule and manage Q&A reviews.

Business Development

Assists in development and successful execution of annual business plan. Participates in selected marketing and business development opportunities. Identifies new business opportunities while developing current client relationships.  Listen for and seek out new projects which may exist or are being formulated. Develops and maintains positive relationships with consultants, contractors and jurisdictional/approval agencies to increase market and community stature resulting in increased potential business opportunities. Assists in development of fee proposals for proposal preparation.

 Staff Development

Acts as mentor by coaching and motivating teams and individuals; fostering an environment of mutual respect and trust among members of the group as it grows and develops. Ensures staff evaluation; responsible for performance development, compensation decision-making and allocation processes. Supports diversity, HOKU programs and develops continuing education opportunities (e.g. site visits, lectures, road trips) to expose design staff to influences which will stimulate design creativity and innovation. Participates in interviews and recruiting of professional staff. Submits monthly fee projections through detailed work plans. Reviews project contracts. Oversees claims and risk management as related to projects. Reviews consultant fees and agreements; both prime and consultant. Oversees invoicing and collections; monitors delinquent accounts receivables. Reviews and approves project budgeting. Reviews, approves and may assist in development of project work plans. Reviews and updates monthly fee projections. Reviews monthly earnings. Facilitates periodic project reviews. Manages project staffing needs and assignments; approves weekly timesheets. Monitors project profitability; adjusts billable time and office budget to maintain profitability. Acts as an expert resource in project, client, consultant, and contractor project issues. Participates in local or state professional associations, maintains active membership, and attends conferences valued by clients as appropriate. Takes personal responsibility for fostering a green workplace through sustainable work practices.

Management

Implements and utilizes HOK Best Practices for all projects and processes. Schedules and chairs meetings with Project Managers. Oversees claims and risk management of projects. Responsible for ensuring that Technical Principal has up to date information to schedule and manage Q&A reviews.

 Business Development

Assists in development and successful execution of annual business plan. Participates in selected marketing and business development opportunities. Identifies new business opportunities while developing current client relationships.  Listen for and seek out new projects which may exist or are being formulated. Develops and maintains positive relationships with consultants, contractors and jurisdictional/approval agencies to increase market and community stature resulting in increased potential business opportunities. Assists in development of fee proposals for proposal preparation.

Staff Development

Acts as mentor by coaching and motivating teams and individuals; fostering an environment of mutual respect and trust among members of the group as it grows and develops. Ensures staff evaluation; responsible for performance development, compensation decision-making and allocation processes. Supports diversity, HOKU programs and develops continuing education opportunities (e.g. site visits, lectures, road trips) to expose design staff to influences which will stimulate design creativity and innovation. Participates in interviews and recruiting of professional staff.