Denver, CO, USA
6 days ago
Director of Operations

About us:

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

Our team is growing, and we are looking for a strong leader to oversee operations within our Employee Benefits practice. The Operations Lead role requires an individual who is professional and who displays the drive, determination, and self-motivation to manage processes, training, and collaboration amongst the Benefits team.
 

In this role, you will:

Understand commission split policies and how changes impact HUB and producer compensation

Allocate commission splits for new products and correct errors

Oversee reverse invoicing process, understanding the impacts to compensation and financials

Provide direction on issues with reverse invoicing process to team for issues and process updates

Act as lead for the employee benefits team in all operations calls and meetings representing HUB Colorado perspectives

Gain expertise in operational setup of Benefit Point, including region and office setup, permissions, and updates to ensure understanding of updates and changes

Act as lead for all audits gathering input from Select and Key Directors to provide accurate updates to corporate

Understand the links between Epic and Benefit Point, reviewing errors, as well as working with AM team to resolve issues impacting the error reports

Understand commission processes and timing, acting as a resource for resolving issues with Producers, Leadership, and Corporate

Act as lead for operations integration for mergers and acquisitions

Design and improve operational processes for Critical Path; lead data gathering and distribution

Design and improve operational processes for cross-sell tracking; lead data gathering and distribution

Create and deliver training on Benefit Point for new employees and for process updates

Craft training materials for Benefit Point, reverse invoicing, and other operational processes

Collaborate with Key and Select Directors as well as Analytics Manager on special projects that require data analysis as needed

Work with Analytics Manager to provide data comparisons for EB products and services

What you offer us:         

5+ years of Employee Benefits experience within an agency

Proficiency in Benefit Point software

Current Life & Health Producer’s License

High school diploma required, though four year college degree preferred

Strong ability to listen and prioritize with colleagues, leadership, and Corporate

Above average written and oral communication skills

Proficiency with Microsoft Office Suite, including advanced Excel skills

Proficiency in broker management systems, specifically Benefit Point and EPIC

Excellent organizational and time management skills

What we offer you:

A rewarding job that helps local businesses in the community

Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays)

A work/life balance because that’s important for all of us

Learn from the expertise of your coworkers

Growth- HUB is growing, and so can your career

Be part of a motivated team

The annual compensation for this position ranges from $75,000 to $115,000 annually, depending on experience

About HUB:

HUB International is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. At HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. With over 19,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Why Choose HUB?

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

are seeking a progressive work environment at a rapidly growing organization

have a desire to help others protect their future

have an entrepreneurial spirit and are challenged by the opportunity to grow the business

are focused on learning and development to enhance your industry knowledge and expertise

are a self-starter willing to invest time and energy to learn the technical aspects of our business

believe in integrity and building success by developing relationships with others

#LI-WG

#INDUS

Department Business Operations

Required Experience: 7-10 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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