Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is to be the first choice for our clients, contractors and employees . At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

What you will do...

Effectively manage, develop, and lead a team of Facility Solution Managers (FSMs) that support our clients. Responsible for achieving annual revenues and profits, managing expenses, Independent Contractor (IC) margins, managing temporary labor (if applicable) and meeting/exceeding overall financial management of the operations of services offered. Responsible for identifying, hiring and training all operational employees, including but not limited to, FSM’s and Account Compliance Managers. Develop and maintain positive client relationships and achieve client retention above 90%. Develop and maintain impactful, professional relationships with vendors and Independent Contractors. Ensure ICs are compliant with requirements to service City Wide clients and ensure they meet clients’ scope of work. Responsible for promoting and drive cross-selling opportunities with the sales team and drive non-janitorial services. Responsible for participating in all new client starts for duration of new start. Responsible for ensuring building inspections are completed, followed-up with and all client data is maintained in CRM. Responsible for people development – ensure all 90-day reviews, Level 5 meetings and annual reviews are completed with operational employees. Work in the field with FSMs each week and participate as backfill to the FSM as needed. Travel within market, up to 50%.