Director of Operations – Adult Drug & Alcohol Services (London/Southern area)
At Change Grow Live, we are committed to empowering individuals, strengthening communities, and driving meaningful change. As a values-led charity, we strive to deliver high-quality, person-centred services, ensuring that everyone accessing support receives the right care at the right time.
We are looking for an inspirational and strategic leader to shape the future of Adult Drug and Alcohol Services at Change Grow Live. As Director of Operations, you will play a pivotal role in defining, designing, and delivering the strategic direction of services, ensuring alignment with our organisational vision and priorities.
Working closely with the Executive team, fellow Directors, our CQC Registered Managers and multi-disciplinary operational teams, you will lead transformative, evidence-based interventions that drive innovation, service excellence, and long-term impact.
This role offers the opportunity to influence policy, strengthen partnerships, and implement systemic improvements, ensuring that individuals affected by substance use receive the highest standard of care and support.
Your Opportunity to Lead & Shape the Future
Location: Hybrid – Contracted to our London (Kings Cross) Business unit
Hours: 37.5 per week
Salary: £90,657.29 - £94,192.05 (dependent on experience)
*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
This is a high-impact role, where you will:
Lead the strategic development and delivery of adult drug and alcohol services, ensuring alignment with organisational goals and national best practices.Drive continuous improvement – Foster a culture of innovation, efficiency, and service excellence.Lead organisational growth – Develop and implement new service models, securing funding and expansion opportunities.Build strong partnerships – Work collaboratively with commissioners, funders, and key stakeholders to enhance service impact.Champion inclusion and accessibility – Ensure services are responsive to the diverse needs of the people and communities we supportFoster a culture of continuous improvement, innovation, an operational excellence.
Mentor and develop future leaders, strengthening internal talent and leadership pipelines.
Ensure compliance with quality, regulatory, and safeguarding standards, proactively managing risk and accountability.
What You’ll Bring
We’re looking for a visionary leader with a proven track record of delivering strategic and operational success.
The ideal candidate will have:
Extensive leadership experience in health, social care, or the charity sector, with the ability to drive service transformation and innovation.Strong knowledge of governance, regulatory frameworks, and risk management.Experience in securing funding and developing new service delivery models.Exceptional stakeholder management skills, with the ability to build and maintain strong partnerships.A commitment to diversity, inclusion, and workforce development, fostering a positive and supportive culture.Strong project management, budgeting, and organisational skills.A collaborative and solutions-focused approach, ensuring high-quality outcomes.
What We Offer You
Annual Leave: 25 days + bank holidays, increasing annually for first five years.Wellbeing Support: Paid ‘Wellness’ hour each week, access to a Wellness Hub, and Employee Assistance Programme.Professional Development: Leadership training, mentoring, and career progression opportunities.Employee Benefits: Discounts on shopping, cinema, holidays, and more.Pension Scheme: Contributory scheme to support your future.A Supportive Team Culture: Be part of an organisation that values collaboration, inclusion, and learning.This is a unique opportunity to make a meaningful, lasting impact, ensuring that services remain responsive, effective, and person-centred. If you are a visionary leader with a passion for driving change, we would love to hear from you.
Salary Range (pro rata if part time) CGL Director Grade (£90,657.29 - £94,192.05) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 20/3/2025 Closing Date 13/3/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Bernie Casey | bernie.casey@cgl.org.uk This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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