Las Vegas, NV, 89102, USA
1 day ago
Director of Outlets - Waldorf Astoria Las Vegas
The iconic _Waldorf Astoria_ is seeking a _Director of Outlets_ to help lead the team at the award\-winning _Las Vegas_ property\! Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 5 food and beverage outlets and 12,000 square feet of meeting space\. The ideal candidate will be an excellent leader with a passion for providing world\-class experiences and excellent communication and organization skills\. At least two \(2\) years of prior food and beverage management experience in a luxury / upscale hotel environment is required\. Prior experience managing a union staff is a plus\. **Want to learn more?** Hotel Website, \(https://www\.waldorfastorialasvegas\.com/\) Facebook , Instagram \(https://www\.instagram\.com/walasvegas/\) **ORGANIZATIONAL STRUCTURE:** The Director of Outlets reports directly to the Director of Food and Beverage **ROLE EXPECTATIONS:** + Lead a collaborative and service\-center team + Promote and nurture an environment of service excellence by developing guidelines, procedures and service expectations at each guest touch point\. + Hire, train and inspire the team members for front of house, beverage and F&B support departments\. Provide both formal and informal feedback to team members\. + Ensures service quality standards are maintained at all times + Builds and maintains strong relationships with clients, as well as in house co workers + Regularly obtains feedback from clients and guests to improve operations + Supports and communicates Company initiatives + Executes all menus, promotions and programs as outlined by the Director ofFood and Beverage in accordance with Hilton standards + Work closely with supervisory/managerial staff to develop overall skills/growth \(bench strength\)\. Promote and develop a team\-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service through formal and informal feedback and recognition + Executes required daily reporting in a timely manner + Ensures that all security, safety and sanitation standards are achieved + Achieves daily sales and assigned cost goals + Achieves assigned budget goals + Perform other reasonable duties and responsibilities as assigned The iconic _Waldorf Astoria_ is seeking a _Director of Outlets_ to help lead the team at the award\-winning _Las Vegas_ property\! Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 5 food and beverage outlets and 12,000 square feet of meeting space\. The ideal candidate will be an excellent leader with a passion for providing world\-class experiences and excellent communication and organization skills\. At least two \(2\) years of prior food and beverage management experience in a luxury / upscale hotel environment is required\. Prior experience managing a union staff is a plus\. **Want to learn more?** Hotel Website, \(https://www\.waldorfastorialasvegas\.com/\) Facebook , Instagram \(https://www\.instagram\.com/walasvegas/\) **ORGANIZATIONAL STRUCTURE:** The Director of Outlets reports directly to the Director of Food and Beverage **ROLE EXPECTATIONS:** + Lead a collaborative and service\-center team + Promote and nurture an environment of service excellence by developing guidelines, procedures and service expectations at each guest touch point\. + Hire, train and inspire the team members for front of house, beverage and F&B support departments\. Provide both formal and informal feedback to team members\. + Ensures service quality standards are maintained at all times + Builds and maintains strong relationships with clients, as well as in house co workers + Regularly obtains feedback from clients and guests to improve operations + Supports and communicates Company initiatives + Executes all menus, promotions and programs as outlined by the Director ofFood and Beverage in accordance with Hilton standards + Work closely with supervisory/managerial staff to develop overall skills/growth \(bench strength\)\. Promote and develop a team\-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service through formal and informal feedback and recognition + Executes required daily reporting in a timely manner + Ensures that all security, safety and sanitation standards are achieved + Achieves daily sales and assigned cost goals + Achieves assigned budget goals + Perform other reasonable duties and responsibilities as assigned **The Benefits** – Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the U\.S\. \(https://stories\.hilton\.com/releases/hilton\-named\-the\-no\-1\-best\-company\-to\-work\-for\-in\-the\-us\)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage – _for you and your family_ + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + 401K plan and company match to help save for your retirement + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education:Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + Career growth and development + Recognition and rewards programs **Job:** _Bars and Restaurants_ **Title:** _Director of Outlets \- Waldorf Astoria Las Vegas_ **Location:** _null_ **Requisition ID:** _HOT0BJUX_ **EOE/AA/Disabled/Veterans**
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