Join our Award-Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

In addition to winning the Gold Stevie Award for Employer of the Year in 2023, HUB is honored to be recognized by Forbes as one of America’s Best Large Employers in 2024.  HUB also won the Insurance Business America’s 5-Star Diversity, Equity, and Inclusion Award for the past two years.  Becoming a part of HUB means that you have the opportunity to thrive in a diverse, entrepreneurial, and fast paced team environment supported by over 19,000 professionals in 600 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

What You Bring:

You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent.

We currently have an opportunity for a Director of Personal Lines to join the team. 

The Director of Personal Lines position is critical to the company’s ongoing success and efficiency in sales service, and marketing.  As the Director of Personal Lines, you’re responsible for the strategic oversight of product offerings, implementation, new business development support, account retention, and the successful mentoring and development of the staff.

Please come to your interview prepared to share your vision for the future of Personal Lines in the Mid-Atlantic region.  You will be expected to present a business plan that shows why are you interested in this role, what qualifications you bring, and your ideas for contributing to the success of the department.  This should include structural changes, process workflow changes, etc.

Job Responsibilities:

Work with the other members of Executive Management Team (EMT) and in conjunction with the Team Leads to develop a vision and growth plan, attain and drive profitability according to HUB MAT standards, and expand the departments capabilities.Promote interdepartmental resource sharing, identify cross selling opportunities, and capitalize on similar association marketing.Work with the PL Team Leads to coordinate client service needs and expectations between the service staff and producers.In conjunction with CMO, manage insurance carrier access, education, and support as needed, along with market relationship development to find new products and services for clients and prospects.In conjunction with COO, improve and streamline processes/workflows to drive retention and support new business.Build, drive and implement long term strategic and operational initiatives within MAT’s Private Client Group toward long-term top tier performance. Engage corporate resources to support the departments sales/service efforts.Support strategic planning initiatives.Develop comprehensive methods for complex strategic problems.Strategize with Team Leads to retain business year over year enhancing Value Proposition, Stewardship process and Account Management services.Positively and proactively represent HUB in meetings, seminars, and networking events.Maintain a deep knowledge of personal lines carrier’s product and service level differentiation.Interact with primary carrier partners in full coordination with the CMO and the CSO.Exercise expense control and maximize revenue and net operating income in compliance with corporate guidelines.Support the CSO in the continuous development of products and service offerings aligned with identified needs of customers in the market segments.Implement tactics to foster agility and adjust plans and objectives as needed.Champion the internal and external HUB “brand” and positioning.Help strengthen HUB Personal Lines Account Managers via personal recruiting, marketing and coaching.Foster collaboration, coach Team Leads and settle conflicts.Constantly build internal talent through continuous learning and high performing teams.Responsible for conducting business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.Keep informed of changes and trends within the industry for the purpose of anticipation and responding to profit objectives.Foster an organization of continuous improvement.Attend and complete any training sessions or assignments as required.Establish and maintain effective professional working relationships with co-workers, and every level of management.Communicate with co-workers, management, clients, and others in a courteous and professional manner.Communicate complex messages clearly and credibly.Conform with and abide by all regulations, policies, work procedures, and instructions.Other responsibilities and projects as assigned by Manager.

Qualifications:

Property and Casualty license10+ years’ insurance experience, specifically in Personal Lines, designations preferred10+ years’ experience in customer service within a business-to-business environmentProven leadership, mentoring, and team-building skillsSelf-sufficient and self-motivated with the ability to work independentlyBachelor’s degree in Business or similar equivalent experienceHigh energy, detail-oriented self-starterSignificant skill in handling competing demands and projectsCompetent use of standard office tools/software (e.g. MS Office) is also expectedExcellent written and oral communication skillsExcellent organizational skills and ability to prioritize and delegate responsibilityStrong ability to listen, discern, prioritize, and negotiate with clients and insurance carrier representatives based on a deep understanding of relevant issuesAbility to evaluate and make decisions, recognize potential hazards and observe appropriate precautions, understand and remember detailed instructions

What We Offer You:

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Mid-Atlantic, Inc:

Medical, Dental, Vision and Prescription Drug CoverageHealth Plan Reimbursement ProgramHealth Savings Account (HSA)401(k) Savings PlanEmployee Assistance Program (EAP)Comprehensive Wellness ProgramFlexible Spending Accounts (FSAs)Life and Disability PlansLong-Term CareIdentity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!Low-Cost Loan Program and Student Loan ResourcesVacation, Holiday, Sick, and Personal Time OffComprehensive OnboardingContinuing EducationFlexible Work ArrangementsDress for Your Day Dress-Code

Employee Resource Groups and Voices of HUB Employee Groups:

All HUB employees have an opportunity to get personally involved in our efforts to be an inclusive company where everyone is heard, valued, respected and everyone can be their authentic selves. An easy way to get involved is to join one of our Employee Resource Groups (ERGs) or one of the Voices of HUB Employee Groups.

Currently we have two ERGs:

HUB Women NetworkHUB Black Inclusion Network

Our Voices of HUB Groups are:

Asian Pacific Islander VoicesHispanic VoicesHUB Young Professional Enrichment (HYPE)Indigenous VoicesPride VoicesMilitary Veterans/Military Spouses & Families Voices

Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:

Talent – the attraction, recruitment, and hiring of the best diverse talent;Culture – creating a culture of Inclusion and Belonging; andCommunity – having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.

The expected salary range for this position is $90,000 to $125,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Apply today!

*LI-AM

Department Account Management & Service

Required Experience: 10-15 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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