Department/Unit:

Diagnostic & Ther. Admin.

Work Shift:

Day (United States of America)

Salary Range: Min. $149,745 - Max $262,055 annual

The Director of Pharmacy Operations is responsible for overseeing all operations of the Department of Pharmacy and the medication use processes of the Medical Center.  Duties encompass strategic leadership and execution of pharmaceutical health care related to safety, quality, experience, and value. The Director will instill a culture of safety and accountability and take a results-oriented approach to leading the pharmacy.

The Director will collaborate with medical, patient care, and other administrative leadership teams at the local and system levels to implement integrated and sustainable pharmacy programs that are innovative, strategic, and aligned with the Albany Med vision. The incumbent will be a recognized leader of the patient care team and lead all areas of pharmacy, including Acute Care, Ambulatory, Specialty, Retail, Clinical Programs, Pharmacy Benefit strategies, and financial performance (340B).

The incumbent will also lead medication safety, budgeting, quality, and process improvement initiatives, ensuring systems are designed and implemented to ensure sustainability and reliability in the medication use process.

The Pharmacy Operations Director reports to the AMC SVP of Diagnostic and Therapeutic Services.

Education

B.S. or Pharm. D. in Pharmacy from ACPE accredited school, Masters preferred

Licensure, Certification & Registration:

Current NYS Pharmacy License

Experience:

Minimum of 5 years experience in health system pharmacy practice management

Essential Duties & Responsibilities, including but not limited to:

Operations Specific Responsibilities

Manage and oversee Pharmacy OperationsDirect Pharmacy Department budget and fiscal managementManages and oversees the technologies of the Department of PharmacyOversight and compliance with 340B programDirect and oversee pharmaceutical contracting and purchasingManage or participate in managing center-wide technologies applied to medication use.Oversee recruitment and hiring of pharmacy staffOversee human resources management of Pharmacy DepartmentDevelop, expand and improve pharmacy services and practices within AMCOversight of regulatory compliance (DNV) and licensure

Collaborative and Over-arching Responsibilities

Actively promote medication safetyAccess and monitor pharmaceutical care processesActively develop and promote innovative pharmaceutical care services to AMC patients.Routinely work with management, staff, patients and others to promote and improve pharmaceutical care and services.Actively develop work environment for pharmacists that promotes recruitment and retention.Serve as critical link between the pharmacy and other departments and care providers.Serve as the recognized center-wide leader in pharmaceutical care of patients.Serves as the operational leader for 340B program and primary point of contact for all departments and consulting support.Function as an integral part of multi-disciplinary care teams.Actively identify and resolve complex patient care and operational issues.Participate fully and effectively in all appropriate Committees and QITs.Training and development of pharmacy staffProvide professional leadership to the Department Center and CommunityWillingly provide any and all appropriate functions as a recognized expert and leaderPerform administrator on call services

Mission, Core Values and Service Excellence:

Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee’s work is valuable and contributes to the success of the Mission.Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction.Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance.Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.   

Strategic and Operational Planning 

Develops and achieves annual department goals and assigned organizational objectives, which support the system goals and the mission statement.Provides administrative direction and coordination in the formulation, interpretation, and administration of long-range policies, procedures, and programs.Facilitates departmental plans to achieve overall goals of the organization

Planning and Program Development

Develops program planning and monitors all operational aspects of the 340B program in consultation with hospital leadership and external consultants.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.