**Details** + **Department:** Studio Engagement Services + **Schedule:** Full Time Monday - Friday 8-5pm CT + **Location:** Remote **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._ **Responsibilities** **Job Summary:** The Director of Product Management (Salesforce) is a strategic leader responsible for the vision, execution, and overall health of a product portfolio built on the Salesforce platform within Ascension. This role will set the direction for how Salesforce products deliver value to consumers, associates, and business stakeholders. This role will lead a team of Product Managers and own the creation, maintenance, and delivery of accurate, outcome-driven product roadmaps across their portfolio. They will drive product excellence by developing high-performing product managers, fostering a customer-centric mindset, and ensuring all products align with Ascension’s mission and business objectives. This leader will serve as the accountable owner, ensuring products deliver on expected outcomes and continuously improve to meet evolving consumer needs. **Responsibilities:** **Product Portfolio Ownership:** + Own end-to-end the products with the portfolio, ensuring alignment with business strategy, consumer needs, and Ascension’s mission. + Establish and maintain multi-year product roadmaps that accurately reflect product vision, priorities, and expected outcomes across all products within the portfolio. + Ensure roadmaps are continuously updated, transparent, and easily consumable by business stakeholders, executive leadership, and product delivery teams. + Drive portfolio-level decision-making, including prioritization of investments, scope, and sequencing across products. + Hold Product Managers accountable for the delivery of business outcomes and high-quality product experiences. **Product Excellence & Delivery:** + Set the standard for what great product management looks like across the portfolio, defining and championing best practices for discovery, delivery, and product lifecycle management. + Foster a culture that serves the Ascension mission—ensuring all products are built with deep consumer insights and deliver measurable value, especially for the poor and vulnerable. + Partner closely with Engineering, Design, and Business teams to align on priorities, remove obstacles, and ensure delivery of OKRs. + Drive consistency in product artifacts such as roadmaps, backlogs, success measures, and product outcome reporting. **Leadership & People Development:** + Lead, mentor, and develop a team of Product Managers, creating clear growth paths and succession plans. + Build a culture of accountability, continuous learning, and collaboration across the product management team. + Provide ongoing feedback, coaching, and professional development to Product Managers to elevate product management capabilities. + Lead by example—modeling consumer-centered thinking, strong communication, and decisive leadership. **Stakeholder Partnership & Communication:** + Build trusted partnerships with business stakeholders, serving as the primary point of contact for the products within the portfolio. + Translate business needs into product vision and priorities, acting as a bridge between business strategy and technical execution. + Ensure stakeholders are engaged, informed, and aligned on product roadmaps, priorities, and outcomes. + Clearly communicate product decisions, trade-offs, and progress across all levels of the organization—including executive leadership. **Market & Technology Expertise:** + Stay up to date on the Salesforce product ecosystem, emerging technologies, and healthcare industry trends. + Establish strong partnerships with Salesforce to understand product roadmaps and advocate for Ascension’s needs. + Serve as a thought leader and subject matter expert on Salesforce capabilities, representing Ascension internally and externally. **Operations & Budget Management:** + Collaborate with leadership to manage product investments across the portfolio, optimizing Capex and Opex budgets. + Track, measure, and report on product outcomes at the portfolio level—ensuring investments deliver business value. **Complexity of Work** + High level of leadership, strategic thinking, and decision-making required to drive product vision and execution across a diverse portfolio. + Ability to navigate competing priorities and influence stakeholders across business, technology, and executive leadership. + Strong emotional intelligence, able to lead through ambiguity, coach teams, and foster a culture of psychological safety and ownership. **Minimum Qualifications** + Education: Bachelor’s degree required; Master’s degree preferred. + Work Experience: Minimum of 12 years of product management experience, including 6-7 years leading product teams or managing large-scale products. **Knowledge, Skills, and Abilities:** + Deep knowledge of Salesforce products (Sales, Service, Health Cloud, Marketing Cloud) and platform capabilities. + Proven leadership in defining product vision, setting roadmaps, and driving delivery through Agile methodologies. + Demonstrated experience managing cross-product portfolios and aligning investments to business outcomes. + Strong communication, influencing, and stakeholder management skills—able to simplify complexity and drive alignment. **Experience managing budgets and vendor partnerships.** + Passion for building consumer-centered products in a mission-driven organization. **Characteristics We Seek** + **Decisive.** Able to make sound decisions with imperfect information and guide teams through ambiguity. + **Consumer-Centered.** Relentlessly focused on consumer needs and delivering measurable outcomes. + **Accountable.** Holds self and others to high standards, always following through on commitments. + **Collaborative.** Brings others along, fosters trust, and creates a culture of shared success. + **Visionary.** Paints a compelling vision for the future and inspires others to pursue it **Requirements** Education: + High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management. **Additional Preferences** \#LI-Remote \#GMDx **Why Join Our Team** Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)