Overview Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf Responsibilities The Director of Quality (QD) is responsible for managing and developing the Quality department for the Medical Group. This includes communication with providers and staff to support provider practices while redesigning clinic based care delivery that allows the practice to implement care on a population based level, improve patient experience, and capture reimbursement for better healthcare outcomes through quality care. The role is designed to serve as a department head in coordinating the necessary training to department staff to improve quality measures, change management, analytics, and evidence based clinical processes while improving the quality of care through HEDIS, CMS Star Rating, HCC’s, health plan quality performance reporting, and P4P measures. In addition, QD is responsible for managing member services and member retention efforts and initiatives. QD would oversee marketing efforts to capture new membership and promote the medical group within the community. QD will work closely with providers and office staff to provide patient satisfaction and quality trainings. Qualifications EDUCATION, EXPERIENCE, TRAINING 1. Bachelor’s degree required, Master’s degree preferred.2. 2-3 years of IPA/managed care experience required.3. At least 1 year of HEDIS related experience.4. Extensive knowledge of managed care and health plan standards.5. Must be able to travel between clinic offices.6. Excellent presentation, verbal and written communication skills, and ability to collaborate with co-workers, senior leadership, and other management.7. Proficient in word processing, spreadsheets (excel), database and typing. [Facility Name] offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $XXX,XXX.XX to $XXX,XXX.XX on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Connect With Us! (https://careers-primehealthcare.icims.com/jobs/190261/director-of-quality/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306) FacilityPrime Healthcare Illinois Medical Group LocationUS-IL-Chicago ID2025-190261 CategoryDirector Position TypeFull Time ShiftVariable Job TypeExempt