Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings. Overview SUMMARY Manage the Food and Beverage outlets operation of this 600 room hotel. Complete with 45,000 square feet of meeting space, three-meal restaurant, 2 lounges serving limited menus, 24 hours Room Service and Gift Shop featuring Starbucks coffee. Deliver expected results in the areas of customer service, associate satisfaction RESPONSIBILITIES � Attains food and beverage sales goals by executing marketing strategies and controlling costs. � Prepares market plan by developing strategies to increase market share. Analyses sales, reviews competitive surveys and develops new plan. � Executes market plan by implementing agreed upon strategies. Utilizes effective management practices in order to set goals, develop strategies, evaluate results and adjust strategies as required. � Insures that menu engineering supports marketing goals by selecting menu items and recommending prices based on competition and market trends. � Maintains marketing and merchandising standards of operations. � Achieves profitability goals for restaurants, bars, catering and room service while providing the guest with quality service. � Develops the food and beverage budget by reviewing the department head recommendations and trends, preparing a budget package and presenting the completed budget to the VP/Managing Director. � Implements the approved budget. Monitors revenues and costs on a daily basis and takes corrective action where necessary. � Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems. � Insures that each department is run in accordance with the food and beverage standards of operations. � Maintains control of food, beverage and supply costs and inventory by adhering to standards for purchasing and inventory control. The Director of Outlets also insures that department training goals are executed on an on-going basis � Insures that management employees utilize �train the trainer� skills while conducting training programs. � Monitors training and follow-up to ensure that all employees received training on and on-going basis. � Insures the management employees receive training. The Director of Outlets also achieves catering goals by ensuring that marketing and sales strategies are executed in order to maximize sales and that customer service standards are adhered to: � Maximizes catering sales by ensuring that catering sales personnel utilize direct selling, verbal merchandising and up selling techniques. Qualifications QUALIFICATIONS Must be able communicate clearly with guests, customers, supervisors and fellow employees. Must have the ability to lift 50 pounds and work a rotating shift including nights and overtime. High school diploma required. Bachelor�s degree strongly preferred. 3-5 years of elated industry experience required. Hotel experience strongly preferred.