Director of Revenue
IHG
Duties and Responsibilities
As Revenue Director, I will assume full responsibility for the efficient operation of the Revenue/ Reservations department to provide exceptional products and services within brand operating standards.
The duties and responsibilities will include:
Continually focus on revenue generation and profile building for our resort and spa and for Six Senses. Be responsible for the setup of PMS & CRS to guide and evaluate the room selling strategies. Setup the inventory availability, pricing and daily fluctuations that will be discussed with the Director of Sales & Marketing (DOSM) and coordinated with the reservations team for selling guidelines. Develop overall pricing strategies along with the Director of Sales & Marketing (DOSM) and Group Director of Revenue Management to ensure all target market segments are developed for the long-term benefit of the property’s business and growth. Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Process advance deposits on reservations. Track future room availabilities based on reservations. Decide and implement free allotment releases and close outs for the resorts by category and update this information in all channels to gain maximum effect and maintain a smooth selling process. Review all competitive shops on a regular basis and identify selling strategies and market trends of the competition set. I will countercheck all reservations daily to ensure they are completed with all necessary guest information, profile information and rate/market/source codes. Continually focus on reviewing cancellations, adjustments, no-shows as well as groups, blocks and allotments. Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
Liaise and develop sales strategies with the Director of Food and Beverage and Spa & Wellness Director to maximize the revenue across all revenue streams ensuring all distribution channels are optimized and correctly loaded. I will also monitor pick-up patterns, lead times, business and market trends.
Instill a cost-focused philosophy through training and education.
Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
任務と責任
私はRevenue Directorとして、ブランド運用基準内で優れた製品とサービスを提供するために、Revenue/Reservations部門の効率的な運営の全責任を負います。任務と責任には以下のものが含まれる。
私たちのリゾートやスパ、シックス・センスの収益創出とプロファイル構築に継続的に注力します。PMS&CRSの設定を担当して、部屋の販売戦略を指導および評価します。販売・マーケティング部長 (DOSM) と協議し、販売ガイドラインのために予約チームと調整する在庫の可用性、価格設定、および日次変動を設定します。すべてのターゲット市場セグメントが不動産のビジネスと成長の長期的な利益のために開発されることを確実にするために、セールス&マーケティング担当ディレクター (DOSM) と収益管理担当グループディレクターと共に、全体的な価格戦略を策定する。
利用可能な部屋の種類、場所とレイアウト、販売状況、料金、すべてのパッケージプランの特典、ホテルのクレジットポリシー、予約コードなど、ホテルが提供するすべての施設とサービスについて十分な知識を持っている。予約の前金を処理する。予約に基づいて将来の部屋の空き状況を追跡します。カテゴリーごとにリゾートの無料割当リリースと閉鎖を決定して実施し、すべてのチャネルでこの情報を更新することで、最大限の効果を得て円滑な販売プロセスを維持する。
定期的にすべての競合店をレビューし、競合セットの販売戦略と市場動向を特定します。私はすべての予約を毎日カウンターチェックし、必要なすべてのゲスト情報、プロフィール情報、レート/マーケット/ソースコードが完了していることを確認します。
キャンセル、調整、ノーショー、グループ、ブロック、割り当てのレビューに継続的に焦点を当てる。
すべての設定されたポリシー、手順、ベストプラクティスが実施され、厳格に実施されることを保証する。
食品飲料およびスパ&ウェルネスディレクターと販売戦略を連絡し、すべての収益源で収益を最大化し、すべての流通チャネルが最適化され、正しく負荷されるようにします。ピックアップパターン、リードタイム、ビジネス、市場動向も監視します。
トレーニングと教育を通じて、コスト重視の哲学を浸透させる。
ホテルの運営を成功させるために、すべての法的、法的、財政的な要件と文書、報告システム、契約上の義務、セキュリティと安全のプロトコル、通信、製品とサービスの基準、ホスト管理の慣行、予算管理が実施、レビュー、維持されている物件を運営する
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.
It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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