About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

Join a diverse and talented team in Philadelphia

We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves, and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.

The role of the Director of Revenue Management

The Director of Revenue Management is responsible for maximizing room revenue for rooms through the implementation of effective pricing and distribution strategies for Four Seasons Hotel Philadelphia. This role is responsible for ensuring yield and revenue management strategies are implemented and effectively controlled. Out-perform direct competitors by winning market share with rational and competitive pricing, distribution and careful management of hotel inventory to maximize topline revenue and yield high net profits. Manage and oversee revenue management analytic functions to produce reporting that support and evaluate hotel business strategies. Produce accurate revenue forecasts that help set hotel goals and outgrow the competition. As a senior leader at the hotel it is expected that the Director of Revenue Management displays leadership qualities that are collaborative and positive while ensuring enforcement of revenue and yield management policies.

Key responsibilities include:

Inventory and yield managementReview 30-120 day strategy, as well as long-term strategy based on market conditionsRegular and meticulous standardized reporting for both properties to leadership & ownershipUse the revenue management systems to create accurate future unconstrained demand forecasts and capacity forecasts.Implement appropriate inventory restrictions when demand is projected to exceed capacity to capture optimal revenue customers based on arrival date, average rate and length of stayPrepare agenda, critiques, tracking, competitive analysis and future strategies for presentation at the weekly Revenue Management Strategy Meeting. Topics include STR analysis, Demand360, performance & pace (segments & room types), comp set outlook/pricing.Build and distribute accurate daily, weekly and monthly reports for hotel in a timely mannerDirect communication with Central Systems & Distribution to resolve system related issues efficientlyDesign and implement F&B Revenue Management program across all outlets to streamline the forecasting process, improve planning and menu engineering, and optimize pricing and revenue.  DORM will be responsible for providing the analysis tools and guidance to F&B Department heads to implement the principles of the revenue management process, drive average checks, examine pricing, and identify trends and strategies to optimize revenue.Work side by side Director of Sales with the group team in Daily Business Review to review group rates for rooms and suites as well as F&B contribution per occupied group roomCollaborating with marketing, finance, food and beverage and operations senior management to ensure alignment and support for revenue management and distribution strategy and direction.Ensuring the implementation of highly effective revenue management and distribution activities and strategies across all segments.

Attributes for success include:

3+ years of proven track record in revenue management and distribution

Prior leadership success is essential, demonstrating the ability to build and lead teams successfully, influencing stakeholders in highly diverse matrixed organization is highly important.

Comprehensive computer and analytical skills, including proficiency in working with Excel and Opera

Superior guest service and salesmanship skills

Ability to manage multi tasks and improve efficiency and productivity

Experience in F&B and/or Spa Revenue Management preferred

This role is a remote position working EST business hours, must be able to travel to property 1-2 per quarter and on an as-needed basis.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf