Naples, Florida, USA
12 days ago
Director of Revenue Management
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Welcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Featuring 474 elegantly appointed guest rooms and boasting an expansive 85,000 square feet of meeting space across 35 versatile rooms, our resort isn't just a place to work; it's a dynamic experience. At Naples Grande Beach Resort, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by stunning views of the Gulf of Mexico and lush tropical landscapes. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you are just starting your career or looking to advance in the industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step towards a rewarding career by applying today. Overview We are looking for a highly motivated, analytical and results-driven individual to join our leadership team as Director of Revenue Management at the Naples Grande Resort as it prepares to undergo a major, multi-million-dollar renovation. The ideal candidate will have experience in luxury markets and the skills to effectively reposition the property as a top tier resort. The Director of Revenue Management is a key position that will be responsible for maximizing and forecasting room revenues through management of room inventory and pricing. They will have the ability to evaluate and articulate current and future trends and strategies that impact yield decisions. Work collaboratively with the e-commerce and marketing departments to develop a strategic plan to drive rooms and ancillary revenues. The successful candidate will be highly analytical, goal oriented and have a proven track record of being able to gain market share. They need to be a team player that is open to learning, leads by example, responds with courtesy and professionalism and is fully supportive of the team. Your Role: • Develop and execute pricing strategies in all segments using data analytics and business intelligence • Drive TrevPAR through leveraging the property’s amenities and positioning compared to similar luxury properties in the market. • Develop strategic plans that will leverage all distribution channels and segments • Ability to be able to effectively articulate past, current and future strategies to key stakeholders • Maximize Total Hotel revenues prior to, during and after renovation, with the ability of further reposition the resort in the luxury space • Understand and have previous experience working with key consortia agencies, such as American Express, Virtuoso, and Signature • Receive all definite and tentative group bookings and provide the Vice President/Managing Director with qualified analysis of how each booking will impact occupancy, average rate, and rooms profit over the dates in question. • Collaborate with Sales Department on establishing minimum acceptable group rates and pricing strategies that coincide with the resort’s future repositioning goals. • Works closely with hotel leadership, sales teams and corporate office teams to establish and implement pricing, yield, and selling strategies for the hotel, based on market factors and company guidelines • Explore and provide variations in the market mix which would stimulate additional revenue without increasing costs. • Oversee and evaluate the effectiveness of any internal incentive programs for Front Office, Reservations, Sales and Convention Services. Then provide the Vice President/Managing Director with clear payback analysis; also making necessary adjustments to any program. • Responsible for the maintenance of any software programs which contribute to the management of room’s revenue • Monitor competitor strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management. Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency. • Assist with the annual hotel budget development and ongoing results analysis. • Location: Position can be on-site or remote, but the expectation is 10% of the time on property. Qualifications • Bachelor’s degree or equivalent experience. • 5 years+ experience as a Director of Revenue Management, resort, luxury and/or independent hotel experience desirable • Previous supervisory/managerial experience. • Ability to analyze data and demand trends • Proficient in Revenue Management and Sales systems, such as Opera, Duetto, SynXis, FDC • Ability to use all Microsoft programs, including Power BI • Ability to travel • Ability to effectively communicate verbally and in written form with the public as well as other team members. • Ability to work both independently and cross-functionally to achieve goals. • Ability to thrive in a multi-tasked and fast-paced environment. Compensation Range The compensation for this position is $125,000.00/Yr. - $175,000.00/Yr. based on qualifications and experience.
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