Job Summary:
The Director of Revenue Operations will play a pivotal role in supporting the EMEA SVP and regional field sales organization. This position requires strong analytical, business, and leadership skills, as well as the ability to work cross-functionally with sales managers, functional support teams, and internal stakeholders. The ideal candidate thrives in a fast-paced environment, excels at streamlining complex processes, and has a proven track record of driving operational efficiency and sales performance improvements.Key Responsibilities:Enhance sales productivity by optimizing processes, tools, and insights to drive efficiency and maximize revenue outcomes.Lead the development of sales insights and analytics, including weekly forecasting, defining sales OKRs, and performance management.Develop and execute a comprehensive sales strategy and planning framework to support revenue growth and market expansion.Implement sales segmentation, headcount capacity planning, and quota planning while ensuring alignment with company-wide strategic goals.Coordinate strategic operational initiatives across EMEA by partnering with regional business leaders, management, and internal stakeholders.Build, streamline, and simplify sales operations processes to align with regional business objectives and global operational standards.Hire, manage, and develop employees in remote locations, fostering a collaborative and productive team environment.Establish and lead a cross-functional team to improve CRM data quality, supporting planning processes, segmentation, and vertical reporting.Lead ad-hoc projects requiring strategic thinking, analytical skills, and attention to detail.Drive initiatives to enhance the accuracy of sales and operational planning.Leverage data and metrics to build business cases, validate assumptions, and inform decision-making.

 

Requirements & Qualifications:Minimum of 12+ years of industry experience in Sales Operations or a related field, with a demonstrated ability to thrive in fast-paced environments.Proven experience in managing large-scale projects and handling day-to-day operational requests from stakeholders.Hands-on experience with Salesforce.com and the ability to extract and analyze data from large, complex databases.Strong aptitude for quickly learning and mastering new systems and tools.Experience working with global teams and managing diverse stakeholders across regions.A proactive, self-starting attitude with excellent multitasking capabilities and the ability to work with minimal supervision.Outstanding verbal and written communication skills, organizational abilities, and an unwavering attention to detail.Demonstrated teamwork and collaboration skills, with a "general manager/owner" mentality.Advanced problem-solving skills and a track record of delivering innovative solutions to complex challenges.

 

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

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