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Position Purpose

 

As our Director of Risk Management you will be responsible for leading the enterprise-wide risk management strategy to protect company assets, ensure regulatory compliance, and support business continuity. In this role, you will oversee all aspects of risk identification, mitigation, financing, and claims management, with a focus on operational, financial, and legal exposures inherent in a high-volume retail environment. You will manage insurance procurement, self-insurance programs, and litigation strategy, while partnering with internal stakeholders and external vendors to optimize risk outcomes. 

Perks & Benefits

(These will vary depending on if you are hired in California or Arizona) 

Competitive compensation, paid weekly  20% annual incentive eligiblity Work with and lead a motivated and inspired team  This role is on-site and final candidate must reside in either CA or AZ. Paid vacation, sick days and holidays  401K Program, including company contributions and matching funds  Medical, Dental and Vision Insurance for yourself and eligible dependents  Family leave  10% discount on groceries  Employee discounts on event/sports tickets, gym memberships, mobile phone plans, etc.  Tuition Reimbursement for qualified courses  Scholarship opportunities for continued education  Flexible Spending Account (pre-tax commuter, childcare, and medical expenses)  Dependent Care  Life Insurance  Charitable contribution opportunity and volunteer time off and community events  Employee Assistance Program (free financial, legal, and mental health services)  Responsibilities

What You'll Do & How You'll Make a Difference 

 

Risk Strategy & Governance 

You will lead the development and execution of the company’s risk management framework, including risk assessment, control, and financing strategies. Identify and evaluate enterprise risks across retail operations, distribution, logistics, and corporate functions.  Advise senior leadership on emerging risks, mitigation strategies, and regulatory compliance. 

Insurance & Risk Financing 

Direct the negotiation  and purchase of all Property, Casualty, Auto, Financial, and Specialty insurance programs.  Manage self-insured retention programs and evaluate alternative risk financing solutions.  Oversee policy renewals, broker relationships, and third-party administrator (TPA) contracts. 

Claims & Litigation Management 

Supervise the administration of Workers’ Compensation, general liability, auto, and property claims.  Coordinate legal defense strategy for litigated claims, including mediation, arbitration, and settlement negotiations.  Serve as the primary liaison with defense counsel, insurers, and claims administrators. 

Contractual Risk & Compliance 

Review leases, vendor contracts, and estoppels for insurance and indemnity provisions.  Ensure appropriate insurance coverage for events, store operations, and new business initiatives.  Partner with Legal, Real Estate, and Operations teams to manage contractual risk. 

Data Analytics & Reporting 

Develop and maintain risk management information systems (RMIS) to track claims, analyze trends, and forecast losses.  Provide actionable insights through dashboards and reports to support decision-making and performance improvement. 

Leadership & Collaboration 

Lead a team of risk professionals and oversee daily departmental operations.  Collaborate with Finance on budgeting, reserves, and financial disclosures related to risk programs.  Act as a business risk advisor to Operations, IT, and Store Support teams.  Qualifications

Who You Are

Passionate about risk management principles, with a deep knowledge of regulatory compliance (OSHA, ADA, state laws).  You are familiar with mediation, arbitration and settlement negotiations.   A collaborative problem-solver who thrives in a fast-paced, evolving environment. A strong communicator with the ability to influence and align cross-functional teams, including executive leaders.  You are motivated by high standards, continuous improvement, and delivering exceptional results. You have the ability to influence senior leadership and drive enterprise-wide risk initiatives.  You are analytical and use data to forecast losses, identify trends, and support strategic decisions.

Must Haves

Bachelor’s degree in Business, Finance, Risk Management, or related field; minimum 10 years of progressive risk management experience, preferably in retail, grocery, logistics, or distribution.  Proven leadership experience Experience with multi-location operations and store-level risk controls.   Hands-on experience managing claims administration, TPAs, and litigation strategy.   Experience with self-insured retention (SIR) and captive insurance programs is a plus.   Experience in reviewing leases, vendor contracts, and indemnity clauses.  Preferred ARM (Associate in Risk Management), CRM (Certified Risk Manager), CPCU (Chartered Property Casualty Underwriter), CIC (Certified Insurance Counselor), or RIMS-CRMP (Certified Risk Management Professional)

Permanent residency in California or Arizona is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Arizona.