Welcome page Returning Candidate? Log back in! Director of Rooms Job Locations US-FL-Fort Lauderdale Posted Date 24 hours ago(2/6/2025 11:07 AM) Requisition ID 2025-119325 # of Openings 1 Category (Portal Searching) Rooms Operations Overview

Fort Lauderdale Hotel

 

 

Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center, immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport.

 

Job Description

Be a part of the pre-opening team for the Omni Ft. Lauderdale Hotel!

 

Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

The Director of Rooms is responsible for the performance of the Rooms Division, including Front Desk, Guest Services, Housekeeping, Laundry, and Loss Prevention. This is an executive level position reporting to the Director of Operations. The successful candidate demonstrates their ability to produce balanced financial, guest experience and associate satisfaction outcomes.

Responsibilities Functions as the strategic business leader of the property’s Rooms Operations; areas of responsibility include Front Office, Housekeeping, and Guest Services.Ensures all lobby and common areas are maintained and provide a luxury experience for all guests.Analyzes service issues and identifies trends.Showing year-over-year improvement in associate satisfaction scores throughout the division including maintaining low turnover and high promotion-from-within ratingsControlling payroll and direct expenses in line with the budget and varying levels of business using corporate-wide technology and other systemsParticipation in weekly forecasting and scheduling activitiesProvides assistance to Director of Finance during annual budget process for the Rooms Division.Preparation of action plans as directed by managementDaily reviews of operating outcomes (including corrective action if required)Stays visible and connects with guests on a regular basis to obtain feedback on product quality, service levels and overall satisfaction.Works with direct reports (e.g. department heads) to develop and implement departmental strategies to ensure delivery of budget, service, and retention goals. Qualifications Bachelor's degree or equivalency preferredMust have previous experience in the Rooms Division in a property of similar size and quality for a period of five or more yearsExperience in forecasting & scheduling, daily reviews and analysis of operating results preferredProficiency in the use of a computer is necessary (i.e. Microsoft Office Suite)Excellent verbal and written professional communication skills requiredMust demonstrate strong leadership skills and the ability to nurture managers-in-trainingMust be detail-oriented and organizedMust be able to work closely and communicate with all associates, departments, guests, and clients in a professional mannerMust be highly service-orientedThe ability to work a flexible schedule, including nights, weekends and holidays

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

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