POSITION: Director of Sales DEPARTMENT: Executive REPORTS TO: Assistant General Manager LOCATION: DeVos Place FLSA STATUS: Salary/Exempt Summary As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. Essential Duties and Responsibilities · Responsible for maximizing rental of the facilities by broadening and diversifying client base and through aggressive sales approach. Specific target groups include convention and corporate programs and special events. · Responsible for assisting all facilities on corporate, convention, and special event sales and marketing. · Responsible for maintaining existing client relationships as well as renewing contracts for trade shows. · Responsible for site inspections of facilities, submission of proposals, rental quotes, sales & contract negotiations. · Required to interact with Event Services and Operations staff on the overall scope of client’s program in the preliminary stages. · Development of all sales materials related to corporate/convention/special event sales. · Responsible for the formation and maintenance of a lead system/existing client database. · Responsible for working as liaison with in-house catering company and client on budget & menu selection. · Developing and maintaining relationships with convention sales managers, local hotels, destination management companies, fortune 500 corporate entities and corporate meeting planners. · All other duties as assigned. Supervisory Responsibilities · Supervise all employees in the Sales Department. · Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance; regarding and disciplining employees; addressing complaints and resolving problems; and managing crisis. Education and/or Experience · Bachelor’s degree in marketing, Business Administration, Hospitality Management or a related field from an accredited four-year college or university · Minimum of five (5) years in the field of convention, hotel, trade show or meeting room sales; or an equivalent combination of education and experience. Skills and Abilities · Demonstrate knowledge and experience in the principles, practices, and terminology of public relations programs, advertising, marketing, sales presentations, and public speaking. · Write, memos, reports, business correspondence and procedure manuals. · Solve practical problems and deal with a variety of concrete variables in situations where only limited standardized exists. · Work with the Marketing Department to assist in responses to the media during crisis situations in a prompt, decisive and credible manner according to corporate and management policy. · Operate a personal computer using current operating systems to include, Word, Excel, Outlook, and other related standard office equipment. · Follow oral and written instructions and communicate effectively with others in both oral and written form. · Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. · Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. · Work independently, exercising judgment and initiative. · Remain flexible and adjust to situations as they occur. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.