Boston, Massachusetts, USA
4 days ago
Director of Sales
Are you fearless in the face of uncertainty, challenge, and change? Do you have confidence and experience in building, shaping, and growing B2C sales teams? Do you excel at networking and can easily build relationships throughout our worldwide organization? Are you known for being a strategist and always looking to innovate and execute?  As the Director of Sales for EF Gap Year, you will oversee and lead a dynamic team of B2C sales professionals focused on selling educational travel programs to college-aged students and their families. Your role will involve driving sales performance, optimizing outreach strategies, and coaching your team to meet and exceed targets while working collaboratively across the organization to enhance the customer experience and expand market share.  The role is based in EF’s Boston office, and requires an in-office presence with the team three days a week, with two days ability to work from home. If you are not located in Boston, please outline in your cover letter your plan to relocate. What you will be responsible for:Manage an inside sales team responsible for converting leads into enrolled students for EF Gap Year programs, targeting college-aged students and their families.Oversee all sales activities, ensuring alignment with EF’s broader educational portfolio, while holding team members accountable for achieving and surpassing individual and collective sales targets.Establish and communicate clear, measurable sales goals for each team member, actively tracking their progress and performance through regular reporting, weekly one-on-one coaching sessions/meetings and performance reviews.Develop and implement strategies to meet monthly and annual revenue goals, ensuring the team is consistently exceeding KPIs related to lead conversion, student enrollments, and customer satisfaction.Inspire and empower both junior and senior sales professionals, cultivating a positive, high-energy, and goal-oriented team environment. Facilitate the professional development of team members by identifying their strengths, areas for improvement, and providing training opportunities to advance their careers within the organization.Act as a thought leader within the organization, continuously identifying opportunities to innovate and optimize sales processes, technology, and outreach strategies. Proactively monitor industry trends, student behavior, and competitive landscape to adapt sales strategies, ensuring EF Gap Year remains a market leader in educational travel and student enrichment programs.Establish strong relationships with product development, customer service, and other internal teams to ensure a seamless and supportive experience for prospective students and families.Who you are: A true entrepreneur. Change and challenge are exciting to you. You are driven by the passion to help others and enable customers to have amazing international travel experiences.A strategist that is continuously looking at ways to innovate, not taking the status quo as a given.An analytical decision maker. You love identifying insights from complex data and acting on those insights.A motivator that is high energy and able to inspire the team each day.An influencer who collaborates effectively across the organization.A sales “junkie” – you love a fast-paced sales environment where every minute helps a customer’s travel dreams come true.A business leader who understands the whole business; where product, marketing, sales and P&L come together. Qualifications:  Minimum of 5 years of experience in sales, with at least 2 years in a leadership role.Proven track record of achieving sales targets and driving business growth.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to analyze data and make informed decisions.Understanding of the travel industry is a plus.Proficiency in CRM software and Microsoft Office Suite.Bachelor’s degree. Why you’ll love working here: Perks, Benefits, and more!   This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect: Paid International Business Travel opportunitiesEligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days working from home per weekCommitment to professional growth: robust monthly calendar of trainings and workshopsFour weeks paid vacation your first year, ten paid holidays, and two floating holidays25% company match on your 401(k) contributionsMarket-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insuranceDependent care, healthcare and commuter Flex Spending Accounts (FSAs)Access to fertility care and family-building supportWellness benefits including onsite classes and a yearly fitness reimbursementFrequent social and learning events, including access to our employee-run “EFinity” groupsRobust Employee Assistance ProgramTuition reimbursementTenure-based sabbatical eligibilityEF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)Discounts at local venues and businesses About EF Gap Year   At EF Gap Year we open the world to students in ways that help them gain a better understanding of other cultures and themselves. This is not an alternative to college. It’s about preparing young people to make the most of college - and in many ways, the rest of their lives. Our innovative experiential learning model helps students discover their goals, while equipping them with the confidence and skills to take on whatever comes next. When our travelers come back, their transformation is extraordinary and inspiring. Moments like these are why we come to work each day. Well, that, and the amazing location and incredible people we get to work with. If introducing young people to the wonders of the world - while expanding the horizons of your own career, sounds good to you then do what these students do: take a big step forward. Join us. About EF Study AbroadAt EF Study Abroad we partner with top colleges and universities around the country to help students become ready for a future that knows no boundaries. As the leader in international education, we provide multi-disciplinary and culturally immersive international educational experience – including short-term faculty-led programs, honors programs, and first-year global semester programs. By offering these intentional opportunities for the development of future-ready skills into every program element, we ensure students return home equipped to succeed—in their academics, careers, and beyond.  About EF Some companies are in the Business of Technology.
Others are in the Business of Finance…Sports…Or Soft Drinks.
At EF, we’re in a different kind of business.
One that’s a little less tangible, and a lot more important.
We’re in the Business of Understanding.
Between people. Between cultures.

 For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.  You’ll find us working across 55 countries, with offices in some of the world’s greatest cities, filled with smart, driven people who push each other to be better every day.  And yes, we have technology, we have finance, we even have sports with our own professional cycling team.  But it’s what we do with it – Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.
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