You have discovered the perfect setting to expand your skills and make a meaningful impact. Partner with an organization committed to defining the future of site reliability in the financial sector.

As a Director of Site Reliability Engineering at JPMorgan Chase within the AI/ML TECHNOLOGY in Corporate Sector, you are constantly establishing new collaborative partnerships that allow your team to work across functions. Proactively engage team members, initiate career conversations, and delegate assignments and opportunities equitably. 

Job responsibilities

Manages stakeholders with broad direction on complex projects to ensure work is executed according to compliance standards, service level agreements, and business requirements Anticipates the needs of immediate team to proactively make decisions to eliminate roadblocks and deliver products and applications in line with business requirements Applies cross-functional technical and business knowledge and leadership to multiple technical areas and disciplines Identifies opportunities to initiate operational changes across disciplines and partners with leadership to support, influence, and drive innovation Manage the Product Infrastructure/SRE function for business critical, AI platforms in hybrid multi-cloud environment. Collaborates with multiple stakeholders for complex projects and takes accountability for AI products reliability and user experience.

Required qualifications, capabilities, and skills

Experience leading technologists to manage, anticipate, and solve complex technological issues  Influences the team’s culture by championing innovation and change for success Experience hiring, developing, and recognizing talent Draws upon leadership experience to engage team members to expresses complex ideas with appropriate level of detail Formal training or certification on software engineering concepts and 10+ years applied experience 10+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise Experience in building large scale distributed managed services or large-scale infrastructure platforms Demonstrated prior experience with maturity uplifts, observability strategies and TOIL reduction at an enterprise scale Demonstrated prior experience managing high severity production incidents to resolution