You will be responsible for the efficient running of the division in line with Hyatt Hotels Corporation’s Corporate Strategic Priorities, whilst meeting colleague, guest and owner expectations. The Director of Spa is responsible to manage the department as a successful independent profit center, ensuring maximum guest satisfaction consistent with hotel and Hyatt International standards, through planning, organizing, directing, and controlling the Spa operation and administration.
Scope and General Purpose of Position:
Drives wellness expertise and business optimization by achieving targeted goals and expectations, while designing and delivering holistic wellness experiences that enhance guest satisfaction and operational excellence.
You will be responsible for the efficient running of the division in line with Hyatt Hotels Corporation’s Corporate Strategic Priorities, whilst meeting colleague, guest and owner expectations. The Director of Spa is responsible to manage the department as a successful independent profit center, ensuring maximum guest satisfaction consistent with hotel and Hyatt International standards, through planning, organizing, directing, and controlling the Spa operation and administration.
Scope and General Purpose of Position:
Drives wellness expertise and business optimization by achieving targeted goals and expectations, while designing and delivering holistic wellness experiences that enhance guest satisfaction and operational excellence.
Minimum 3 years working in a similar role in a 5-star hotel, resort, retail or hospitality environmentIn depth knowledge of Wellness Operations and Wellbeing knowledge (holistic approach, covering movement, health preventing measurements, nutrition and relaxation)Familiar with guiding retreats, strong business acumen and customer-centric approach, skill to be in and on the wellness business, passionate and visionary Fluent in English written and spoken, other languages are a distinctive advantage, empathic and inspiring leaderMinimum 3 years working in a similar role in a 5-star hotel, resort, retail or hospitality environmentIn depth knowledge of Wellness Operations and Wellbeing knowledge (holistic approach, covering movement, health preventing measurements, nutrition and relaxation)Familiar with guiding retreats, strong business acumen and customer-centric approach, skill to be in and on the wellness business, passionate and visionary Fluent in English written and spoken, other languages are a distinctive advantage, empathic and inspiring leader