General Summary:

Under the direction of the Vice President and Chief Development Officer (VP), the Director of Stewardship is responsible for the planning, implementation, and monitoring of donor stewardship. Ensures that Sheppard Pratt demonstrates the appreciation and value of continued philanthropic support through appropriate acknowledgment of gifts, donor recognition, the honoring of donor intent, and the effective and efficient use of funds to further the mission of the organization. The Director of Stewardship is also responsible for writing proposals and preparing timely stewardship reports.

Principal Responsibilities and Duties:

 1) Customer Relations

Actively seeks to enhance Sheppard Pratt’s initiatives to meet the needs of patients, clients, individuals with chronic mental illness as well as other customers families‑, donors, trustees, staff, local businesses, government, communities, national organizations, and foundations. Promotes and maintains positive relationships with donors, trustees, staff, clinicians, and patient families. Plays a critical role in sustaining positive and mutually rewarding relations between Sheppard Pratt and its donor community.

 2) Planning

Develops and monitors a recognition plan for all philanthropic gifts. Develops plans specific to the capital campaign and the new facility. Participates in the planning for an annual stewardship event. Plays a critical role in sustaining positive and mutually rewarding relations between Sheppard Pratt and its donor community.

3) Donor Recognition

Works with the CDO to create and implement stewardship plans for each major donor. Creates regular major donor updates regarding specific health system funding priorities. Monitors all donor signage throughout all locations. Coordinates the approval and implementation of donor recognition. Creates and maintains acknowledgement matrix; responsible for ensuring it is adhered to. Creates thank you letters to acknowledge all gifts to Sheppard Pratt.

4) Program Oversight & Operations

Develops and drives the strategic vision of Sheppard Pratt’s stewardship program and is responsible for ensuring the successful execution of all stewardship practices which are designed to enhance the donor’s connection and increase the likelihood of initial and continued contributions. These practices include gift acknowledgement communications; narrative impact reports; financial reports for endowed funds; donor recognition; endowed lectureship material; and other donor-centric activities that arise. Manages the development of gift proposals sent to donors and prospects considering supporting Sheppard Pratt. In this way, the CDO and Director of Stewardship play a critical role in several phases of the development cycle, the cultivation and solicitation of the gift and, later, the stewardship of the impact of the gift. The director and the team have the privilege of consulting with physicians, faculty and scientists pursuing innovative clinical care to shape and create written content. Works closely with the Director, Major and Planned Gifts to identify key stewardship opportunities and develop the best personalized strategy to steward individual donors. Then, together with the team, devises a plan to execute tactics in a timely and impactful way. Oversees the master stewardship calendar and provides personalized and impactful donor updates. Oversees and manages Impact, the philanthropy magazine, from conception through production. Print and electronic versions. Establishes and manages information tracking processes regarding acknowledgement and stewardship to ensure that all gifts requiring stewardship receive it in a timely manner. Develops and assesses policies and procedures to increase the effectiveness of stewardship activities.

5) Comprehensive Campaign

Works on components of the comprehensive campaign as assigned, including but not limited to naming/recognition opportunities; developing and adhering to gift policies and procedures. Works closely with the CDO to develop campaign signage plans, recognize Foundation, corporate, and individual campaign supporters, and maintain and report campaign progress.

 

Knowledge, Skills, and Abilities Required:

1)  Requires knowledge of fund-raising theories, principles, and concepts, program planning and evaluation, and strong oral and written communication skills - acquired through a bachelor's degree in business, marketing or related field of study; superior proof-reading skills; and strong computer skills including in-depth knowledge of Raiser’s Edge, Word, Excel, and Power Point.

 2) Position requires 5+ years of development experience, or experience in a related field involving the management of long-term customer relationships and working with high-level institutional executives and volunteers. Must have experience partnering with senior development staff in developing complex gift proposals with multiple stakeholders.

 3) Requires problem-solving and conceptual skills sufficient to make recommendations, implement donor recognition strategies, and prepare meaningful financial reports.

 4) Position requires superior verbal and written communication skills sufficient to effectively interact with a variety of Sheppard Pratt directors and trustees, physicians, and foundation leaders; speak knowledgeably and persuasively on behalf of Sheppard Pratt to foundations and individuals, vendors, and patient families; translate technical and scientific information into lay language; and demonstrate talent in developing and presenting proposals in the most compelling fashion.   

5) Requires the ability to meet deadlines, respond promptly to donor requests for information, and manage the demands of multiple projects.

*PLEASE READ BEFORE APPLYING* - Application Materials Required:

Current Resume Cover Letter

Please compile these documents in one PDF file and upload it in the Documents section of your application.