Director of Student Success and Advising
Tarrant County College District
Posting Details
General Supervision and Management Manages department budget, student learning assessment, advising, student success, and enrollment management activities; recommends staff appointment, professional development, and evaluation in adherence to college policy and procedures. Provides leadership, supervision, and evaluation for assigned administrative and professional-level direct reports; develops and implements training and training materials; provides guidance and support concerning personal and professional development
Service Excellence Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) Supports the mission, values, goals, and principles of the College
Supervision Works under the general supervision of the Vice President of Student Affairs
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications Master’s Degree Five (5) years’ working experience related to the Essential Performance Requirements Three (3) years’ experience supervising (e.g., managing, evaluating the performance of others) Preferred Qualifications Doctoral degree Experience in human relations Experience with retention programs at the college or university level Experience working remotely supporting a college or university
Knowledge, Skills and Abilities Knowledge of theories of student development, student engagement, student success and career development Knowledge of current practices in student affairs and higher education to include proper methods and resources for compliance, disabilities covered under ADA, student disciplinary actions and the Family Educational Rights and Privacy Act (FERPA) Knowledge of strategic enrollment management principles and best practices in student affairs Skilled in excellent customer service and interpersonal relationships Skilled in using computer applications and enterprise systems, including the Microsoft Office suite Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Posted 11/08/2024 Posting Contact Summary
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Position Information Job Title Director of Student Success and Advising Posting Number F006230 Position Status Full Time Assignment Length Not Applicable Grant Funded No Category APT Class Code 12 Starting Pay $84,321 Special Note Commensurate with education and experience. Location TCC Connect Department CN Student Success & Advising Job Summary Reporting to the Vice President of Student Affairs, the Director of Student Success and Advising is responsible for leading staff and sustaining a student-ready culture that promotes collaboration, innovation, excellence, and integrity in student development, enrollment management, academic advising, and campus engagement. In collaboration with the Vice President of Student Affairs, the Director provides vision, leadership, and strategic direction for student support services as well as promotes initiatives that enable the delivery of effective and quality service to students. Primary Duties and Responsibilities Essential Performance Requirements* Assists and advises the Vice President of Student Affairs regarding students, personnel, or resource management concerns in a timely manner, while also being responsible for the strategic planning and operational management of offices and staff within the department Oversees the operation and delivery of student success programs and activities to include academic advising Provides interpretation, oversight, and guidance in implementing student support programs to ensure compliance with internal and external regulations Collaborates with academic support services, faculty, academic leadership, and campus leadership to develop strategies that demonstrate an inclusive and equitable learning community for all special populations to positively impact enrollment, retention, completion, and increase student satisfaction Establishes, monitors, and reports on measurable outcomes of student support activities and early and targeted interventions and remediation initiatives Coordinates efforts with Academic Affairs to monitor the utilization of academic support services and resources Manages departmental budgets and institutional effectiveness plans Serves on CARE Team, the college behavior intervention team Provides leadership in emergency and crisis situations, including communications to senior and executive level staff. Provides leadership and guidance in the analysis, creation, and interpretation of student policies and procedures; reviews and recommends policies and procedures in adherence with State and Federal law Evaluates emerging assistive technologies and trains and develops the team as appropriateGeneral Supervision and Management Manages department budget, student learning assessment, advising, student success, and enrollment management activities; recommends staff appointment, professional development, and evaluation in adherence to college policy and procedures. Provides leadership, supervision, and evaluation for assigned administrative and professional-level direct reports; develops and implements training and training materials; provides guidance and support concerning personal and professional development
Service Excellence Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) Supports the mission, values, goals, and principles of the College
Supervision Works under the general supervision of the Vice President of Student Affairs
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications Master’s Degree Five (5) years’ working experience related to the Essential Performance Requirements Three (3) years’ experience supervising (e.g., managing, evaluating the performance of others) Preferred Qualifications Doctoral degree Experience in human relations Experience with retention programs at the college or university level Experience working remotely supporting a college or university
Knowledge, Skills and Abilities Knowledge of theories of student development, student engagement, student success and career development Knowledge of current practices in student affairs and higher education to include proper methods and resources for compliance, disabilities covered under ADA, student disciplinary actions and the Family Educational Rights and Privacy Act (FERPA) Knowledge of strategic enrollment management principles and best practices in student affairs Skilled in excellent customer service and interpersonal relationships Skilled in using computer applications and enterprise systems, including the Microsoft Office suite Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Posted 11/08/2024 Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact Jonathan Ledger * charles.ledger@tccd.edu Applicant Documents Required Documents Resume / Curriculum Vitae Unofficial Transcripts Optional Documents Cover Letter Certification / License Military/Foster Care Preference Documentation Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* Please select the highest level of education you have completed. High School Diploma / GED 60 or more College Credit Hours Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree None of the above * Please list any certification or licensure you have that is directly related to this position.(Open Ended Question)
* How many years of working experience do you have related to the Essential Performance Requirements? None Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * Please describe your experience (responses are used to determine eligibility).(Open Ended Question)
* How many years of experience do you have supervising employees (e.g., managing and evaluating the performance of others)? None Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * Please describe your supervisory experience (responses are used to determine eligibility).(Open Ended Question)
* Please describe your experience working remotely supporting a college or university.(Open Ended Question)
* How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)? Advanced Intermediate Beginner None * How would you rate your experience with web-based software? Advanced Intermediate Beginner None * How long have you been in your current role with TCC? Less than 6 months More than 6 months I am not a current TCC employee I am a current TCC student employee
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