**Job Title:** Director of Training and Support **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Note: This is an onsite role and can be based out of our offices in The Woodlands, TX, Jackson, MS, or New Orleans, LA. The selected candidate, if not local, will need to relocate for this position. Relocation assistance is available for this posting.** **OB SUMMARY/PURPOSE** The Director, Training and Support is responsible for the overall governance, oversight and implementation of enterprise-wide programs such as safety, leadership, instructor training programs, design and development of content, and analytics. The role will be responsible for shaping the future of Operations work, by providing strategic direction that aligns training functional priorities with Entergy’s strategic objectives and shared values. **JOB DUTIES/RESPONSIBILITIES** + Responsible for direction, development, administration, and continuous improvement/refinement of training programs for all enterprise, operations, and nuclear (safety, instructor, and leadership) functions. + Provide transformational leadership to the Training department to drive exceptional safety performance, project management performance and program management. + Cultivate relationships with business leaders to support yearly budget planning, financial analysis, evaluation, risk management, and continuous improvement initiatives. + Operate center of excellence focused on overall leadership training, instructor training, safety training, and development of training content to improve reliable and safe conduct of work + Oversight of learning strategies and quality content based on adult learning theory that meet the needs of individuals and company objectives. + Manages training analytics, reporting, and administrative services. + Provides leadership of the planning and performance of centralized training activities. + Supports the Entergy training strategy, governance, programs, and oversight for the centralized training programs. + Provides oversight and maintains the training budget to ensure achievement of budget goals while ensuring safe, reliable, cost-efficient operation. + Interfaces with Entergy leaders to determine how training resources can best be applied to improve performance. + Drives standardization with companywide processes and procedures related to training activities to achieve consistently high levels of performance and regulatory compliance. + Evaluates program effectiveness through assessments, surveys, and feedback from the business units. + Project management of capital spend and learning service providers for centralized training programs. **MINIMUM REQUIREMENTS** **Education required for the position:** · BS degree in education, adult learning, or related field; preferred Master’s in Curriculum and Development, Leadership Development, Psychology, or related field. OR Equivalent Work Experience in Training or Education setting. **Minimum Experience Required for the Position:** · 12+ years’ experience as a training leader overseeing training programs using the systematic approach to training. **OR** · 12+years in a Utility, Nuclear, PGEN or Operations function compliance, 5+ years of leadership at a manager level or higher. **Minimum knowledge, skills and abilities required of the position.** + Knowledge of the systematic approach to training and adult learning + Ability to develop partnerships with the line organizations. + Excellent written and oral communication skills. + Experience with overseeing training contract partners and projects **Primary Location:** Texas-The Woodlands Texas : The Woodlands || Louisiana : New Orleans || Mississippi : Jackson **Job Function** : Professional **FLSA Status** : Professional **Relocation Option:** Level I **Union description/code** : NON BARGAINING UNIT **Number of Openings** : 1 **Req ID:** 119902 **Travel Percentage** :50% to 75% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here (humanr@entergy.com?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Compliance, Project Manager, Nuclear, Risk Management, Manager, Legal, Technology, Energy, Finance, Management