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Director Operations Enablement

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.  

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. 

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. 

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. 

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!   

Position Overview

The Director of Operations Enablement establishes the vision, leadership, and standards required to deploy the applications and technology solutions required for Paylocity Operations to meet its strategic objectives for growth, quality, effort reduction, and client retention. Responsibilities include assessing business needs to build a technology solution strategy, integrating requirements and resource demands across business units into high quality project plans that enable business initiatives, and managing organizational changes to limit the risk of business impact. The candidate will need to establish strong relationships with business unit leaders, partnerships with vendors and system integrators, and practices to manage demand across Operations.  

Primary Responsibilities  

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Strategic Planning 

Create and maintain a strategic plan for the deployment of enabling tools to support the needs of the business Partner with Ops leaders and process improvement teams to prioritize requests for technology initiatives Supports the organization through financial planning activities related to tools including annual budgeting, forecasting, and resource planning Develop, document, communicate, and enforce a policy for standardizing systems and software as necessary  

Project Management, Deployment, and Change Management 

Confer with end-users, clients, and management to define business requirements for complex tool deployments  Lead the successful implementation of technology solutions including discovery, planning, analysis, migration, delivery and governance  Provide effective cross functional communications and awareness of tool changes and enhancements Effectively manages project delivery risks including contingencies and mitigation strategies, communicating timely status updates and risk assessments to leadership and all business units 

Team Development and Vendor Management  

Develop a team of skilled and high performing, business analysts, program managers, and tool analysts Supervise staff members directly or indirectly, prioritizing workloads and providing input on performance appraisals and performance management issues Develops relationships with integration partners to ensure skilled resources ramp up to meet demands Build strategic relationships with vendors to meet the needs of the business on favorable terms  

Application Support and Governance 

Oversees service delivery tools and processes for existing tool implementations to provide effective governance and support Oversees the design, development, and installation of enhancements and upgrades to large scale systems and application software Monitors and evaluates the ROI for existing tools through evaluation efforts and external benchmarking Builds effective bug/enhancement processes as well as contingency and disaster recovery plans 

Education and Experience 

8+ years of leading, developing and implementing enterprise-wide systems and applications8-10 years of program/project management experience. Project management skills are required with proven track record including obtaining agreement on project definitions and priorities and ensuring that resources, capabilities, and processes are in place to deliver the project objectives on-time and per budget is required. Bachelor's degree in computer science, library science, related area or an equivalent combination of education and experience Experience managing software vendors and implementing large scale systems Excellent understanding of computer systems characteristics, features, and integration capabilities Experience in planning, organization and professional development Demonstrated ability to apply technology in solving business problems Ability to set and manage priorities judiciously Knowledge of cloud computing principles. demonstrated proficiency with Salesforce.com Stays current on emerging technologies and trends in the field Comprehensive understanding of change management process and controls Strong process management, negotiating, influencing and problem resolution skills Strong verbal and written communication skills with the ability to articulate complex technical ideas in the language of the business 

Paylocity is an equal-opportunity employer.  Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.   

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.  

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. 

This role can be performed from any office in the US. The pay range for this position is $150,000-$200,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.