**Director – Patient Access Servies** _Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family._ + Work location: Texas Health Resources Frisco + Core work hours: Monday-Friday 8:00a-5:00p Texas Health Frisco is a 93-bed, acute-care, full-service hospital and medical office community offering primary care and multispecialty medicine. Our location in the North DFW area provides convenient care to the residents of Frisco and surrounding areas. We specialize in women’s services, outpatient surgery, NICU and emergency medicine. Plus, we are a Pathway to Excellence Hospital, Joint Commission certified and we’re a Baby Friendly designated facility. **Job Description** Oversees operations for assigned entity(ies) for Patient Access Services, including patient registration, pre-admission, pre-certification and verification of accounts, patient financial counseling, emergency service registration, scheduling, cashier and other related patient access services. Responsible for the design and implementation of entity and/or system policies related to data collections, patient and family education, the Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations as needed. Responsible for ensuring the entity's achievement of Patient Access KPI's such as: prevention/resolution of duplicate Medical Record Rate, prevention/decrease of bad address rate. Provides oversight and direction for system downtime procedures and implementation. Ensures that employees within the department are treated within the guidelines of the THR Promise and that Promise information and training is effectively communicated. Recruits, hires, dismisses, disciplines and performs performance evaluations according to system policies/procedures. Ensures that new employees receive appropriate system and departmental training and that necessary follow-up training is provided staff with quality performance issues. Ensures appropriate on-line Patient Access education completion rates and implement training needs as identified by the PAS Council. Implements policies and procedures and standardized processes to meet agreed upon performance standards set for Patient Access. Utilizes of front end tools/processes KFA status and action plans to address operational deficiencies. Submits monthly statistics/reporting as required. Resolution of specific issues as identified by Entity CFO or other senior leadership as required. Completes other duties and/or participates in special project as assigned. **Education** H.S. Diploma or Equivalent 4 Years Relevant work experience in lieu of a degree. Required Or Bachelor's Degree Business, Healthcare Administration, Accounting, Finance, or relevant field. 3 Years Required **Experience** 3 Years Relevant work experience in a healthcare business office, patient access, etc. (with Bachelor's Degree) Required or 7 Years Relevant work experience in a healthcare business office, patient access, etc. (without Bachelor's Degree) Required and 2 Years Experience managing and/or leading a team. Preferred **Why Texas Health?** At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here. Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. \#LI-TA1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.