Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game.  We are solutions-based.  We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too:  Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Summary Description:

The Director of Program Management is charged with the direct management of large program-based change as well as on-going programs which drive the execution of our strategy. This role is expected to be able to both tactically manage all elements of work associated with program management as well as supervise, coordinate, and coaching workstream project and change managers. This role works directly with Senior Leadership, Subject Matter Experts, and stakeholders across the company to structure programs which de-risk change and deliver objectives while maintaining a focus on continuous enrichment of approach. The Director should be able to move between the strategic and tactical with ease, with the ability to operate as a project manager. This role is responsible for defining program structure, strategy, approach, ensuring appropriate allocation of resources, tracking of dependencies, workstream/program reporting, facilitating blueprinting workshops, stakeholder interviews and review sessions; ensuring documentation of business processes and future state requirements/process are complete; validate findings from user groups and develop/deliver executive presentation materials; incorporate feedback to ensure comprehensive and complete requirements for systems implementations. 

Essential Functions:

Assume ownership for program, team, organization success. Lead programs which further integrate the business and leverage systems to support our strategy through the full suite of change and project management cycles. Program development, execution, and reporting Support business partners to develop and document the scope, value proposition, deliverables, and resources necessary for project proposal. Drive program and project teams through planning, execution, and closure to ensure completeness of documentation, appropriate stakeholder engagement, inventories of key assets and outputs, organizational communication, delivery of training programs, and post-project hand-off. Track, manage and report on the program budget and resource availability at a detailed level bi-weekly, integrating those plan within resource management to forecast program delivery timeline & constraints. Design and deploy testing strategy which, with each project, grows and further leverages our testing repository thereby enhancing the quality and efficiency of testing as well as providing turn-key user training materials. Provide frequent and proactive communication regarding program status, potential obstacles, and key focal points throughout the project for the project team as well as executive leadership.

Education and Experience:

Bachelor's Degree in Decision Sciences, Accounting, Information Technology, Engineering, Supply Chain, or related field of study.  Minimum five (5) years managing complex and integrated resourcing structures. Minimum fifteen (15) years of experience leading IT and organizational integrations and change, inclusive of coaching individuals on all elements of delivery. Minimum seven (7) years of experience leading large programs in global organizations of 10,000 people or more. Significant experience leading ERP implementations for SAP or Oracle. Minimum of five (5) years of experience planning and authoring organizational communications. Minimum ten (10) years of experience presenting to executive audiences, inclusive of defining appropriate messaging, delivering content which is understood and at the appropriate level of detail, and determining visually efficient/appealing presentation materials.

Skills/Qualifications:

Demonstrated experience facilitating working groups/blueprinting, stakeholder interviews and ensuring completion of thorough requirements/documentation Demonstrated experience working with Subject Matter Experts to define processes, conduct gap analysis, and recommend alternatives for consideration Working knowledge of large, highly integrated ERP platforms with respect to application and database layers. Strong technically though equally people-oriented, demonstrating excellent communication and interpersonal skills; ability to lead cross-functionally and communicate appropriately with diverse stakeholder groups. Active PMP certification Highly organized and detail-oriented Adaptable to change Demonstrated experience articulating business processes, requirements and project status with both technical and non-technical audiences Excellent attention to detail and accuracy; strong critical self-review skills. Exhibits a high degree of professionalism. A proactive approach to role and problem-solving; solution rather than problem focused. Comfortable driving tough conversations and stakeholder accountability Self-motivated, determined with the ability to deal with high levels of complexity and information management Proficiency in SmartSheet for project and resource management or similar. Strong fundamental understanding of project and change management principles in application

Position-Specific Work Requirements: 

May be required to travel up to 25% of the time based on business needs Due to the impact that this role has on Refresco North American operations, travel on short notice to provide business critical support may be required.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Leadership Behaviors:

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, while bringing your authentic self to work.

A Career with Refresco

Refresco offers a competitive salary and comprehensive benefits, which include:

Medical/dental/vision insurance  Life insurance  401(k) savings plan with company match Paid holidays and vacation Well-being benefits Discount programs

Join Refresco TODAY and enjoy a rewarding CAREER! 

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Employment agencies that have agreements with Refresco Beverages, Inc.,  and have been engaged in a search shall submit résumé to the designated Refresco recruiter or, upon authorization, submit résumé to this career site to be eligible for placement fees.