Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Indianapolis Suburban Region leadership team in the role of Director – Quality & Safety at West Hospital in Avon, Indiana. 

The Director – Quality & Safety provides strategic, operational, and thought leadership to support Indiana University Health goals. They are responsible for the development, implementation and execution of the Quality Assessment/Performance Improvement (QAPI) and Infection Prevention (IP) Program(s) within the Region, in collaboration with the Board of Directors, medical staff and senior leadership. This leader works collaboratively with colleagues to ensure measurable improvement in health outcomes, prevention of medical errors, and reduction of patient harm. This leader will direct, facilitate, and influence the alignment of clinical quality, patient safety, and infection prevention improvement efforts within the Region by promoting adoption of local and national benchmarking for best practices. The Director – Quality & Safety ensures active regional representation and engagement in IU Health System quality, patient safety and infection prevention initiatives.

Key Relationships

Reports to: Vice President – Chief Medical Officer, West Hospital 

Direct Reports: 16

Candidate Qualifications

Candidates for the position will be selected from a diverse pool and will be evaluated according to the following criteria and competencies.

• Bachelor's degree required. Master's preferred.
• Physician, Pharmacist, or Registered Nurse preferred.
• 7-10 years of relevant experience required.
• Certification as a Professional in Healthcare Quality (CPHQ) or Professional in Patient Safety (CPPS) is preferred, must be obtained within 3 years of employment.
• Requires experience with complex matrix organizations, building trusting relationships, influencing through indirect authority, and inspiring and aligning diverse stakeholders to achieve a common vision.
• Requires knowledge of federal and state laws and regulations.
• Rapid Cycle PDSA, Lean, Six Sigma or IHI Model for Improvement experience is preferred.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our diverse organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.  IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. 

Indiana University Health values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.