Position Summary
Coordinates, administers, and directs all activities of the Security Department, in accordance with company policies and procedures, as well as federal, state and local laws.
Principal Duties & Responsibilities:
Creates, develops and implements an effective strategy of security organization for the property, setting objectives for future growth and expansion.
Formulates, administers, and enforces departmental policies and performance standards.
Monitors all activities on property to ensure that all applicable laws, rules, regulations, policies, procedures and controls of the company, OSHA, & Ms Gaming Commission are enforced.
Confers with Legal Counsel to review property wide and departmental employee concerns and to discuss needed changes and potential solutions.
Coordinates all activities on property relating to safety and security of the property and ensures that they are carried out in accordance with established company policies and procedures and federal and state laws.
Reviews and approves, as appropriate, all recommendations and suggestions to hire, transfer, suspend, lay off, recall, promote, discharge, evaluate, assign, reward, or discipline all Security department employees.
Ensures that departmental managers maintain appropriate staffing levels in the Security department.
Sets priorities for all Security department management personnel, providing guidance and assistance as needed.
Participates in special projects as requested by senior management.
Oversees and ensures the quality of management operations in all areas of the Security department.
Establishes performance and profit objectives for short term and long term departmental goals.
Reviews departmental reports, addressing potential conflicts and/or misinformation.
Ensures a maximum level of service and satisfaction is achieved and maintained throughout the property from a Security standpoint.
Facilitates the flow of information throughout the property by organizing and presiding over regularly scheduled departmental meetings with all Security department management employees.
Supervises all investigations conducted by the Security department.
Assists in conducting routine background investigations, when necessary.
Authorizes security clearance and/or access to sensitive areas of the property.
Maintains fire control systems and personal alarm systems on the property.
Organizes and maintains the Lost & Found functions on property.
Maintains a good working relationship with various members of the business community (Ms Gaming Commission, Police Department, Fire Department, Sheriff’s Department, etc).
Conducts tours of property for top management executives of the company or other VIP’s, as necessary.
Plans growth opportunities for Security department employees who display the necessary skills, motivation and attitude to progress within the Company.
Maintains appropriate certificates of insurance from contractors, subcontractors, and tour bus companies who provide services to the Company.
Oversees all in-house investigations, negotiations and settlements of all general liability and worker’s compensation claims.
Maintains records of losses and expenses to use as a guide for making sound recommendations and specific decision making.
Administers the various programs of risk management, including the tasks of constant re-evaluation programs and records keeping.
Conducts routine safety inspections throughout the property and completes safety inspection reports.
Coordinates and communicates with local and state fire inspectors and ensures compliance with fire codes.
Reviews operations for effective use of company resources and initiates cost saving measures without degrading the integrity of any operation.
Chairs property wide safety committee designed to identify and resolve potential safety hazards.
Reviews departmental operations, equipment and service requirements for compliance with OSHA standards.
Provides written and verbal interpretation of safety standards and recommends required modifications to ensure a safe work environment.
Develops and implements a comprehensive property wide safety program.
Provides ongoing safety awareness through newsletter articles, new hire safety briefings and specialized training sessions.
Acts as a representative of the Hard Rock Biloxi in meeting with all guests, employees and witnesses to investigate security related incidents.
Other Duties & Responsibilities:
Upholds the Mission Statement – We create authentic experiences that Rock.
Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
Lives by the Hard Rock Values!
Knowledge, Skills, and Abilities Required:
A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position.
B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc.
C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.)
Bachelor’s degree from four-year college or university in law enforcement management or related area; and six to eight years related experience and/or training with a minimum of six years progressive supervisory/management experience in law enforcement or Security Management; or equivalent combination of education and experience.
Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.
Hard Rockers must have their head screwed on relatively straight and have the ability to interpret a variety of instructions.
Must have basic computer skills.
Must provide excellent guest service.
Must possess excellent communication, organizational and analytical skills.
Extensive knowledge of MS Gaming Commission rules & regulations required.
A MS Gaming Commission key license is required for this position
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Training
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Counterfeit Currency Prevention
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 and SAR for Executive and Compliance Professionals*
Title 31 Large Currency Transaction Reporting for Operations*
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
Working Conditions
Physical Demands How Often Environmental Conditions How Often
Standing F Extreme Cold O
Walking F Extreme Heat O
Sitting O Temperature Changes O
Lifting O Wet O
Carrying O Humid O
Pushing O Noise F
Pulling O Vibration O
Climbing O Hazards O
Balancing O Atmospheric Conditions O
Stooping O Cigarette Smoke F
Kneeling O
Crouching O
Crawling O
Reaching O
Handling O
Grasping O
Feeling O
Talking C
Hearing C
Repetitive Motions F
Eye/Hand/Foot Coordination F
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
_____ Light work
__X__ Medium work
_____ Heavy work
_____ Very heavy work
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