The Opportunity:

At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Avantor Lab and Production Services team is a trusted partner in supporting the innovation and growth objectives of labs across the globe. 

The Opportunity: 

In this role, you will report to the Vice President of Lab & Production Services and will be responsible for the development, implementation, maintenance, and continuous improvement of all operations associated with distribution, service logistics and strategic operations for the Service’s division. This role is responsible for maintaining and increasing service product revenue and profitability by implementing new service solutions and insuring high levels of productivity. The strategy execution must be coordinated for 3 geographic regions (Americas, AMEA, and Europe) and responsible for the management of six direct reports and matrix to three LPS business leaders.
This is a remote position, with an expectation of 50% travel time, including international travel.

What we’re looking for 

•    Education: Bachelor’s degree (or equivalent work experience) is required / Master’s degree preferred
•    Experience: 12 years’ experience with at least 5 years leadership/management responsibility; 7-10 years’ experience in Avantor services, sales and operations preferred
•    Preferred Qualifications:

GMP & GLP training preferredSix Sigma Lean Training preferred

Who you are 

A creative, agile, and highly motivated professional seeking to enhance your experience and gain some meaningful professional growth within the Lab and Production Services team. Apply today if you want to go further in your career and have the following: 

Ability to manage strong customer experience through demonstrated value, governance and continuous improvement initiativesAbility to negotiate complex long-term agreements and/or solutionsStrong aptitude and understanding of the market dynamics within the Pharma industry and Service competitors to effectively position LPS to grow and maintain market shareAbility to lead and oversee complex customer projectsEffectively manage revenue pipeline for continued growth and profitabilityDrives harmonization and standardization of processes via ABS methodologies or similar (Lean 6 Sigma)Strong project management, proposal development and financial accumenRequires leadership experience to manage a strategic global customerTalent management and ability to provide coaching and development plans for direct reporting associates and belowAbility to work within a complex matrixed organization (internal and external)Ability to build an inclusive and diverse team focused upon Avantor's Core values

How you will thrive and create an impact 
Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

Responsible for recruiting, leading, and developing associates within the organization. Drives succession planning strategies and associate development plans.Management includes recruitment, training and supervision, developing metrics goals and coordination and communication with the sales team and customer.Supports team building and continuous improvement practices.Responsible for creating, establishing and negotiating customer contracts.Manages revenue growth and TOE and cost control.Drive operational excellence for continuous improvement and efficiencies.Zone management – responsible for collaborating with customer Sr. Management and acting as an Avantor ambassador.Establishes, maintains and reviews goals and objectives for department.Monitors and reports on actual performance vs. established goals and objectives.Leads, coaches and motivates team members to optimally perform job requirements and to continuously meet/ exceed department goals and objectives and insures they are in line with overall company goals and objectives.Serves as a role model and mentor in both words and actions for associates who express and exhibit a desire to pursue individual professional growth and also team growth.Plans, develops, and implements programs and procedures within scope of authority with an emphasis on process harmonization, improving department productivity, individual productivity, and corporate profitability.Conducts internal and external presentations.Directly responsible for developing and synchronizing the team’s project list to achieve the Site services growth projections. Secures new Services business with service assessments, analysis, costing, proposal development and presentations to customer management.Develops and improves services programs. Identifies new service opportunities and develops requirements, presentations, value propositions, tools and implementation plans.Performs staffing, quality and process analysis of Site Services operations.Achieves regional and local department performance objectives and drives productivity improvement efforts.Drives department safety protocol.Performs other duties as assigned.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$143,000.00 - $238,000.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.