Work Location:

London, United Kingdom

Hours:

40

Line of Business:

TD Securities

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Corporate Profile

Headquartered in Toronto, Canada, with more than 95,000 employees in offices around the world, The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services more than 25 million customers worldwide through three key business lines:

Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD InsuranceU.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in TD AmeritradeWholesale Banking including TD Securities and TD Cowen

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.

With more than 6,900 professionals operating out of 32 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Business Context

This opportunity to lead the European Infrastructure Technology and Services (ITS) team has arisen following internal mobility and business growth within the region. This role forms part of the European Technology Management team as well as the global ITS Management team and can be based in either the UK or Ireland.

Position Overview

Position Summary

We are looking for a European Head of Infrastructure to lead a significant technology delivery function and hold accountability for driving process improvement / transformation including strategic planning, oversight, implementation of complex transformational, and strategic initiatives for TD Securities in Europe

You will liaise and influence across the organization and have significant exposure to and interaction with local and global business executives and functional stakeholders Enterprise-wide.

This Director-level role leads a team of 35 located between London, Dublin and Belfast.

This role reports into the UK Chief Information Officer locally and functionally into the Global Head of ITS for TD Securities.

Given the nature of the role and the business, it is expected that the individual will work largely onsite due to the people and stakeholder management requirements of the position.

Duties and Accountabilities:

Help shape TD's technology delivery management function's strategic direction by bringing strategies to life in support of TD's overall business vision.Plan, lead, manage and/or oversee a diverse set of activities and integrate them effectively across multiple functional areas.Responsible for regional Data Centres, Compute, Networks, Third Party Connectivity, Trader Telephony, AV, Service Delivery and the Global Service Desk located in Belfast.People management for six regional direct reports and a wider team of 35, and the ability to continue to lead and build an effective team to support the regional business.Responsible for regional infrastructure risk and control, working closely with standards owners and internal risk partnersInfrastructure subject matter expertise demonstrated by contributing to complex, wide-ranging enterprise-wide, cross-function or business-specific projects and initiatives and play an instrumental role in identifying, designing and testing solutions and supporting their implementation.The ability to pinpoint issues, seize opportunities, know the industry trends and provide specialized technology delivery management advice to senior management and respective teams.Advocate for and manage relationships with business teams, as well as corporate and control functions.Assess, identify, and escalate key issues appropriately, recommend actions.Ensure that business operations comply with internal and external requirements (e.g. financial controls, duty segregation, transaction approvals, and physical asset control).Own your reputation as an infrastructure subject matter expert by identifying risks and providing guidance for complex situations.Own and manage finances for the regional infrastructure organization, including the annual forecast and budget process for the region, as well as cost optimization efforts.

Job Requirements:

Build effective relationships with key business partners within and across business units, and ensure the delivery of financial and customer benefits to business units.Lead teams and collaborate with a diverse range of business leaders and stakeholders on why/how to reduce variation, make better decisions, and ultimately improve results.Plan and lead teams in the execution and integrated implementation of transformational initiatives for infrastructure services.Ensure ongoing prioritization of project initiatives, direct linkage to respective business unit key performance indicators, and achievement of process improvement savings.Oversee the planning and execution of recommended solutions, and ensure they improve quality and eliminate waste. Lead the team to execute on recommendations.Ensure effective communication between the team and key stakeholders and/or partners by adapting style and technique to a diverse audience, throughout the planning, execution and delivery of process improvement and/or transformation initiatives.

Qualifications end Experience:

Minimum of an undergraduate degree with a related major (business, operations, engineering/technical, mathematics) or relevant professional certifications, designations, or equivalent required.7+ years' experience minimum and 10+ years' strongly preferred.Experience within the Financial Services industry preferred, along with an appreciation of the business landscape.Ability to assume accountability for a significant technology delivery area both in terms of BAU Operations and Change Management activities.Enterprise or functional expertise, which requires broad managerial and deep specialized knowledge at the business, regulatory and industry levels.Confidence and ability to undertake and complete a variety of complex initiatives (may manage and prioritize multiple projects at a given time) that require seasoned specialist knowledge and/or the integration of cross-functional processes (focus may be on longer-range planning for functional area (e.g. 12 months or greater).Thought leadership and/or industry knowledge specific (but not limited to) your own area of expertise.Strength in working directly with senior and executive management.Ability to contribute to strategic direction of the function and provide advice to senior leadership locally and globally.Ability to be the "voice" of the region at global forums and to ensure that regional business needs are understood and catered to.Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives.

Other

Occasional travel required between European locations – London, Dublin and Belfast and to meet key partners and stakeholders in Toronto/New York.

Shared Commitments

Executives promote adherence to TDBG’s vision and purpose to be the better bank, and enrich the lives of customers, communities and colleagues.  As part of the general management of their function, Executives are accountable to deliver against TD's five shared commitments:

                                                                    

Think like a customer; provide legendary experiences and trusted adviceAct like an owner; lead with integrity to drive business results and contribute to communitiesExecute with speed and impact; only take risks we can understand and manageInnovate with purpose; simplify the way we workDevelop our colleagues; embrace diversity and respect one another

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.