Careers that Change Lives
Medtronic is among the largest medical technology companies in the world. Through innovation and collaboration, Medtronic helps to alleviate pain, restore health and extend life. Last year, our medical therapies for the treatment of over 40 major conditions, improved the lives of more than 75 million people around the world.
The Directory Services Administrator is responsible for the overall administration, management, and support of the company's directory services infrastructure. This position functions as part of the Identity and Access Management (IAM) delivery team, responsible for operational fitness of the system(s) through support, monitoring and response, and system lifecycle management directory services administration, strong troubleshooting skills, and a proactive approach to maintaining and improving the directory services environment and includes ensuring the reliability, security, and performance of Active Directory (AD), Entra ID, LDAP, and related directory services technologies.
For this role, you are required to work from Prague office 2 days a week, the rest is work from home. Medtronic does not cover the cost of relocation to Prague, Czech Republic.

A Day in the Life
•    Directory Services Management
o    Administer and manage the company's Active Directory (AD) and Entra ID environments.
o    Implement and manage Group Policies (GPOs) to ensure compliance and security.
o    Ensure system availability, capacity, and performance for IAM technologies, including ownership for logging, monitoring, and alerting standards, processes, and systems
o    Plan and manage system upgrade and patching projects, in collaboration with local and offshore teams, and platform subject matter experts (SMEs). 
o    Communicate with vendors as needed to understand and research open issues, new versions, or changes
o    Explore and help build automation to enhance end-user experience
•    Security and Compliance
o    Ensure directory services adhere to company security policies and best practices.
o    Define and develop policies and procedures for system operations to ensure consistency, reduce rework, and improve quality
o    Monitor and manage access controls, user permissions, and role-based access.
o    Implement and maintain multi-factor authentication (MFA) and single sign-on (SSO) solutions
•    Support and Troubleshooting
o      Provide second and third-level support for directory services-related issues (Provide On-call support , manage support tickets, engage with business teams as need be)
o      Collaborate with the IT helpdesk and other teams to resolve directory services issues promptly
o      Maintain detailed documentation of configurations, processes, and procedures
o      Perform root cause analysis of directory services outages and implement corrective actions
•    Continuous Improvement
o     Maintain current, relevant industry knowledge to understand evolutions and advancements in the marketplace which could bring value to the team or the company
o     Propose and implement enhancements to the directory services environment
o     Participate in disaster recovery planning and testing for directory services
o    Collaborate with IT teams to integrate directory services with other applications and systems
o    Participate in projects across the team to deliver new technologies, process improvements, and business value. 
•    Other responsibilities as assigned.

Must Haves
•    Bachelor’s degree / University degree
•    2+ years of IT experience with B.A or B.S.
•    2+ years of IT Security or Identity & Access Management experience with good understanding of principles, policies, and best practices.
•    Experience with support, operations, and management Microsoft Active Directory.
•    Experience with scripting languages (e.g., PowerShell etc.) for automation.
•    Experience with Microsoft Azure cloud platform and Windows Server operating systems.
•    Familiarity with ITSM tools (E.g. ServiceNow) and logging and monitoring tools like Splunk.

Nice to Haves
•    Experience with project management methodologies and tools (E.g. Agile, Scrum)
•    Knowledge on cloud directory services like AWS, Google cloud directory
•    Knowledge on enterprise IAM solutions (E.g. Sailpoint, Okta etc.)
•    Familiarity with advanced security features and configurations like Conditional Access policies in Azure Entra ID
•    Knowledge on Privileged Account management (PAM) concepts and technologies
•    Entra ID, LDAP, Virtual Directory solutions (such as CA Directory, & Radiant One Virtual Directory) and related technologies

We Offer
We offer a competitive salary and benefits package to all our employees:
•    Flexible working environment
•    Annual Incentive Plan % depending on company results
•    Pension scheme and group discount on healthcare insurance 
•    Training possibilities via Cornerstone/Skills Lab
•    Employee Assistance Program and Recognize! (our global recognition program)

Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world. 

About Medtronic
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.

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