BLS, a leader in the ground transportation industry across the USA is seeking to hire Dispatch Agents to be based at our Operations Center in FAYETTEVILLE, GA 30214 . Our history dates to 1975 and it’s truly amazing but it’s our future that excites us most! Available Shifts: + Evening + Overnight Responsibilities include: + Dispatching reservations that are booked via phone call, email, online, and other systems. + Assisting affiliates in the scheduling and coordination of their ground transportation teams. + Working with Coworkers, Managers and Drivers to resolve issues as they arise. The ideal applicant will possess the following knowledge, skills and abilities: + Ability to be patient while working with affiliates. + Ability to multi-task (example: entering data while talking on the phone). + Excellent verbal, written and listening communication skills. + Ability to build rapport with affiliates over the phone. + Strong data entry skills with an eye for details. + Call center (inbound or outbound) and / or retail customer service experience. Employee Benefits and Perks (eligibility requirements must be met) + Paid Vacation + Paid Sick Days + Medial Insurance Dental Insurance + 401(k) + Voluntary Benefits including + Accident Insurance + Critical Illness / Cancer Insurance + Life Insurance + Excellent Career Advancement Opportunities Powered by JazzHR