Seeking an Eager and Dedicated Dispatcher in the Omaha Area!!

Job Description

We are seeking a dedicated Dispatcher to coordinate and communicate vital information, such as customer orders, service requests, and emergency alerts. This role involves managing the Quest system specific to the industry, handling all incoming calls and scheduling, servicing about 25 technicians, and coordinating tasks in a timely and efficient manner. This position also includes administrative tasks as assigned.

ResponsibilitiesCoordinate and communicate customer orders, service requests, and emergency alerts.Manage the Quest system specific to the industry.Handle all incoming calls and scheduling.Service approximately 25 technicians.Coordinate tasks in a timely and efficient manner.Perform administrative tasks as assigned.Input information accurately into the system.Ensure project correctness and timeliness.Essential SkillsData entry and input accuracy.Logistics management.Administrative support.Dispatch customer service.Receptionist duties.Scheduling tasks.Proficiency with Quest software.Additional Skills & QualificationsConstruction experience (familiarity with industry terminology).Ability to handle difficult customers and technicians with thick skin.Excellent communication skills.Reliability and friendliness.Work Environment

This position operates Monday through Friday from 8:00am to 5:00pm in a designated office shared with another Dispatch Coordinator. The work environment is friendly and relaxed, with a dress code of jeans and a t-shirt. The company has a total of 60 employees, and the president walks through every morning to greet everyone. Food trucks visit the office, and there are holiday parties at Top Golf. The company is family-owned, promotes from within, offers great training, and provides competitive benefits including holiday pay and vacation pay while on contract.

Pay and Benefits

The pay range for this position is $20.00 - $24.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Omaha,NE.

Application Deadline

This position will be accepting applications until Feb 6, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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