Overview Dispatchers needed in Concord, CA (Pay beginning at $21.58/ hr.).Transdev is actively seeking a transportation dispatcher for their Paratransit service in the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers.Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve.Why Work with Us?Competitive Wages beginning at $21.58/hourComprehensive benefits (Kaiser, BCBS, Vison, Dental, 401K)$2500 sign on bonusCareer advancement opportunities owing to Transdev's presence in over 200+ communities across North AmericaResponsibilities Responds, records and resolves customer feedback via multiple channelsOrganize and route trips based on schedule and location to ensure optimal performanceCommunicates and coordinates with internal departments to help meet customer needsPerforms weekly audits that meet Transdev’s policies and proceduresIncident reportsOther duties as requiredQualifications Must have a high school diploma, GED or equivalentMinimum 1 year of dispatch operations experience within the transportation industryExcellent communication skills with ability to adapt to changing situations, and listen to feedbackA customer service oriented mentality with attention to detailPhysical Requirements: Must be able to work shifts or flexible work schedules as needed.Majority of work is accomplished indoors and in air conditioned or well ventilated facilitiesMajority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.If you have any questions, please contact us at (925) 680-2115 or at [email protected]About Transdev:Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.For more information, please visit our website at www.transdevna.jobs The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.California applicants:  Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.