Job Description We are seeking a dedicated and organized Dispatch Coordinator to join our team. The successful candidate will be responsible for coordinating and managing the scheduling of waste collection routes, dispatching drivers and work crews, and serving as the main point of contact between drivers, customers, and team members. This role involves monitoring and tracking the progress of waste collection vehicles, addressing any delays or issues, and performing administrative tasks such as maintaining records of customer requests and services performed. Key Responsibilities: + Coordinate and manage the scheduling of waste collection routes. + Dispatch drivers and work crews efficiently. + Serve as the main point of contact between drivers, customers, and team members. + Monitor and track the progress of waste collection vehicles. + Address any delays or issues promptly. + Perform administrative tasks, including maintaining records of customer requests and services performed. + Resolve issues related to Mobile-Pak in the morning. + Assist with split commercial routes in the morning. + Toggle all roll-off work orders in real time. + Update roll-off inventory sheet in real time. + Call customers to run credit cards for overnight dumpsters. + Contact customers with on-call dumpsters that haven't been emptied for a long time. + Cover roll-off coordinator's responsibilities when needed. + Take general customer calls. + Manage roll-off email until 9am. + Monitor check-ins and investigate any drivers/routes with no route called in by noon. Additional Skills & Qualifications: + Customer service experience + Strong organizational skills + Office experience Employee Value Proposition (EVP): + Enjoy a small, family-like office environment with 6 other team members. + Flexible work environment where everyone helps each other out. Work Environment: + Hours: Monday - Friday, 5am - 1pm or 6am - 2pm + 1 Saturday shift a month - 5 hours (7am-12pm) Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Whitewater,WI. Application Deadline This position is anticipated to close on Mar 6, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.