**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Summary: + Making equipment and supply deliveries and pick-ups for patients on a timely basis. Determining the best route available for assigned deliveries while meeting all time sensitive needs. Returning all signed documents the next business day. In addition, on-call duty is required. Responsibilities: + Understands the importance of patient satisfaction and works to improve the performance of Penn Home IT and meet customer expectations. + Recognizes the unique needs of each patient or customer and adjusts interactions to meet them. + Identifies the supplies and equipment needed for patient orders. + Helps pack equipment and supplies for delivery to patients, following company procedures. + Keeps a record of pumps, poles, and any returned waste or sharps. + Assists in the yearly warehouse inventory with the warehouse supervisor and materials manager. + Checks the contents of a delivery against the order before having the patient or caregiver sign for it. + Reports any complaints or issues from patients or caregivers to the warehouse supervisor or on-call administrator promptly. Credentials: + Driver's License (Required) + Driver's License and driving record in good standing required. Education or Equivalent Experience: + H.S. Diploma/GED (Required) + Equivalent Experience: And training and experience in the handling and delivery of medical equipment and supplies We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 245703