**JOB SUMMARY:** The Distribution Center Production Manager is responsible for overseeing the efficient operations of a distribution center, ensuring that all logistics, inventory management, and order fulfillment processes run smoothly and meet organizational goals. This role involves leading a team of supervisors and staff, optimizing workflows, maintaining high safety and quality standards, and driving continuous improvement initiatives. This position requires strong leadership, problem-solving skills, and experience in logistics and warehouse management. The Distribution Center Production Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization. **DUTIES/RESPONSIBILITIES:** Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, receiving, packing, shipping, and customer service Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary Meet regularly with warehouse Supervisors, Coordinators and Leads to analyze productivity and develop actionable plans for loss prevention Oversee and manage logistics for transporting products to customers and company facilities, communicating with Supply Chain and Distribution Center Leadership teams, drivers and air partners to ensure efficient delivery of packages Handles special projects and assignments as needed Performs other duties as may be assigned **REQUIRED SKILLS/ABILITIES:** Proficiency or working knowledge of and experience with Lean and Kaizen principles Work assignment and labor planning Shift coordination and workload balancing Prioritization of tasks in fast-paced environments Monitoring attendance and productivity Tracking productivity, accuracy, and quality metrics Conducting quality checks and audits Identifying performance gaps and implementing corrective actions Managing workflow, backlog, and throughout On-the-job training and coaching SOP enforcement and documentation adherence Ensuring safety and compliance with company policies Cross-training associates to improve flexibility Identifying operational bottlenecks Escalating issues appropriately to managers Supporting continuous improvement initiatives Handling special projects and operational changes Inbound receiving, put-away, and outbound shipping processes Inventory control basics Order fulfillment and staging Understanding warehouse layout and material flow Warehouse Management Systems (WMS) Basic data entry and report interpretation Productivity and quality tracking tools Familiarity with scanners, RF devices, or barcode systems Knowledge of warehouse safety standards Understanding of material handling equipment (e.g., pallet jacks, conveyors, forklift certification a plus) Ergonomic and hazard awareness Clear verbal communication with associates and managers Ability to explain procedures and expectations Active listening and responding to questions from associates Professional written communication for reports and documentation Leading by example on the floor Providing constructive feedback Motivating associates to meet productivity and quality goals Supporting new hires and underperforming associates Managing interpersonal conflicts calmly and fairly Maintaining professionalism under pressure Building trust and credibility with associates Adapting leadership style to different personalities Holding associates accountable to standards Taking responsibility for department results Supporting management decisions and initiatives Demonstrating reliability and consistency Strong organizational skills Time management and adaptability Attention to detail Ability to work independently with minimal supervision Dependability and strong work ethic Willingness to learn and improve processes Ability to read and understand documents such as general correspondence, department reports, and office procedures. Ability to speak effectively with employees of the company. **EDUCATION/EXPERIENCE:** Bachelors Degree + 1 year work experience or Associates + 4 years work experience or High School/GED + 6 years work experience; or equivalent combination of education and experience Proficiency with warehouse procedures and policies Excellent problem-solving skills and leadership qualities Ability to work collaboratively with all levels of company staff Ability to deliver effective feedback, both written and verbal **PHYSICAL REQUIREMENTS:** + While performing the duties of this job, the employee is regularly required to stand. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly. The employee may occasionally need to lift and/or move up to 50 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception. The employee must be able to reach up to a height of six feet and down to six inches to place merchandise. The employee must be able to read and understand messages on scanners and pick modules. The employee must be able to work effectively in a fast-paced environment. **GENERAL INFORMATION:** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.