**Job Posting End Date** 12-23-2024 Please note the job posting will close on the day before the posting end date **Job Summary** Responsible for conducting and coordinating distribution line training, procuring, inspecting and testing tools and equipment, conducting investigations and answering customer complaints. **Job Description** ESSENTIAL JOB FUNCTIONS: + Investigate damage complaints and prepare reports detailing findings and make recommendations to resolve complaints. The damage complaints may include but not be limited to: service quality, high or low voltage, landscape damage caused by company equipment or personnel, etc. + Assist with pre checking jobs, customer contacts, work with stores, distribution crews and applicable supervision to secure and provide the necessary tools and equipment for the crew personnel. + Support technical training needs when requested and coordinate training with technical trainers if needed. Conduct distribution line training as needed. + Inspect and test distribution line tools and equipment. + Promote and enforce the Company's Accident Prevention, Safety and Health Programs, and assist line crews on jobs as required for work area protection and ground worker assistance. + Support service restoration activities and assume other duties and responsibilities as assigned. **Minimum Requirements below are for SG 06 Distribution Line Coordinator. Additional requirements will be needed for the SG 07 Senior Level.** Education requirements are listed below: + High School Diploma or GED. Work Experience requirement listed below: + Minimum of 5 years' experience in distribution line or distribution engineering, or equivalent related experience, including good working knowledge of distribution operations activities. Physical demand level is Sedentary **Compensation Data** **Compensation Grade:** SP20-006 **Compensation Range:** $70,961.00-88,700.50 USD **Hear about it first!** Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all aspects of the employer‐employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex, age, national origin, ethnicity, ancestry, veteran or military status, disability, genetic information, sexual orientation, gender identity, or any other basis prohibited by applicable law. When required by law, we must record certain information to be made part of an Affirmative Action Plan. Applicants for employment may also be invited to participate in the Affirmative Action Program by self-identifying their Race or Ethnic Identity.