Step into this influential role where you will be a catalyst for adviser excellence!

You'll maintain a balance between working independently and collaboratively, allowing you to manage your responsibilities while also engaging across the business with BPM’s and with external advisors. Your natural attention to detail, will contribute to the accuracy and integrity of crucial business data.

We encourage proactive identification of efficiency opportunities so we’ll look to you for creative problem-solving and innovative ideas to increase efficiencies within the adviser management processes.

The role directly contributes to Chubb Life's strategy for market share growth, making you an integral part of our success.

 

About the role

The Distribution Operations Specialist plays a crucial role within the distribution team by helping to onboard new advisers, managing and maintaining adviser information, and serving as a link between the sales channels and other departments. This position ensures that processes, documentation, and technology are current and effective.

 

In this key role you’ll: 

Act as a link between the sales channels and other parts of the business. Ensure the processes, documentation, and technology used in the sales channels are effective and clear for internal staff and external partners. Ensure Adviser details are accurate and up-to-date in Chubb Life systems. Monitor Adviser education needs and find opportunities for additional training based on regulatory changes. Build and maintain good relationships with internal staff and external Advisers.

 

To be successful and grow in this role, you will ideally bring the following

Proven collaborative experience with independent advisers, fostering effective partnerships and delivering outstanding results. Solid Excel skills: While we don't expect you to be a guru, your proficiency will be invaluable. Exceptional self-management and prioritization abilities, allowing you to navigate multiple demands with ease. Demonstrated problem-solving expertise, tackling challenges head-on to deliver innovative solutions. Keen attention to detail, ensuring accuracy and quality in every task.

We don’t expect you to have every skill listed. If you possess the majority, we want to hear from you! Your unique talents could be just what we need to make our team even stronger and our amazing leaders are equipped to support your growth and development.

 

Location: 

Auckland, Wellington

Our leaders enable a high-performance environment – regardless of location

 

Role Type

Full Time, Fixed Term Contract – March/April 2025 start – March 2026

 

Chubb Life NZ’s commitment to you

We will demonstrate care for our people and selflessly support your growth and development. We will foster an inclusive environment that embraces diversity and ensures psychological safety and well-being for everyone, regardless of location. We invest in our people through great work experiences, opportunities for projects and assignments, and a commitment to formal development.

 

Why you’ll love working for Chubb Life

Chubb Life is the international life insurance division of Chubb, the world's largest publicly traded multiline insurer. Chubb Life operates in 31 markets within Asia Pacific, Latin America, Europe and the Middle East.

At Chubb Life Insurance New Zealand, we're committed to providing high-quality insurance products and services that help protect New Zealanders.

We aspire to being a people-centred culture. Chubb Life is committed to equal employment and celebrates individual differences by creating a workplace environment where everyone feels welcomed, respected, and valued, where we wear our Rainbow Tick with pride.

We place customers at the heart of what we do. We support our customers by listening and understanding their needs, communicating honestly and clearly, and striving to make decisions free of personal bias.  We take feedback seriously and commit to promptly put things right if we get them wrong.

 

Our Values

Across the world, Chubb is guided by our five key values.

Integrity Customer focus Respect Excellence Teamwork

 

If you’re passionate about helping advisers so they can provide the best service and outcome for our customers, we’d love to hear from you.

 

Applications are reviewed as they are received, and as such, the role may close prior to the deadline date.