PIC - Philippines, a Genus company, has an exciting opportunity. We are looking for a Project Based Customer Service Assistant to support the team in coordinating order and delivery process of PIC products during the company’s transition to a new ERP system
Essential Duties and Responsibilities Consolidate Supply Chain’s weekly availability forecast ad Sales’ forecast, flagging excess or shortfall of gilts and boars to Account ManagersCoordinate updated orders with Contract Production Officers and multiplication farm staffSubmit monthly forecast reports to internal and external customersArrange timely and cost efficient mode of transport for PIC animals from source farms to customer farms or designated pick up pointsTrack product movement from source farm to customer farm or designated pick up points. Advises key personnel of transport details (e.g. airway bill, tracking number, bill of lading) Provide month end transport cost on animal deliveriesContinuously review different routes and modes of delivery available in the market and recommends the most cost efficient and effective onesUpdates PIC Animals dispatch schedule databaseProcess delivery providers’ billings Trains staff and audits processes of delivery providers to ensure compliance to PIC standards and other pertinent regulations Monitors contract and SLA compliance of delivery providers Submits PIC product order and delivery analyticsManages and updates breeder pack inventory Requirementsat least 2 years experience as logistics & transport officer, preferably in a logistics companyKnowledge of the different mode of transport and delivery, technological advances and best practices in the field of logistics; Intermediate knowledge of MS office applications such as word, excel, powerpointWilling to adopt flexible on working hoursWilling to take on a six month project based position; project extension depends on the completion of system transitionWilling to adopt hybrid work set up with three times a week onsite reportingAuthorized to work in the Philippines without sponsorship
Preferred Qualifications:
Graduate of logistics/transport or related course Business OverviewGenus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future.
PIC, our swine division, currently supplies over 70% of the world’s top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.
Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world.
Equal Employment OpportunitiesGenus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
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