**Spvr, Distribution** The Supervisor, Distribution is responsible for one or more functional operations and one or more channels within the Distribution Centre (DC). The position is responsible for planning and executing the daily activities associated with assigned functional areas within the DC. The position will manage assigned processes and people assigned to their span of control, establish performance standards, and monitor performance of assigned employees. The Supervisor, Distribution is responsible for the implementation of strategic plans improving operations in the areas of cost, quality and service. **RESPONSIBILITES:** + Responsible for managing and overseeing various functions within the warehouse; + Responsible for ensuring customer SLAs and internal KPIs are met; + Plan and manage all activities to ensure work is completed to meet department goals; + Ensure warehouse personnel are properly trained in all tasks and duties; + Develop and support work-related cost control, productivity, and quality standards for assigned functional area; + Ensure all Occupational Safety and Health Association (OSHA) and Company safety and security standards and guidelines are adhered to; + Complete employee performance reviews and initiate corrective or disciplinary action as required; + Identify and support the development of employees' skills for advancement opportunities; + Responsible for inventory integrity including performing cycle counts on a regular basis; + Communicate and support internal and external customers when required; + Possess administrative skills necessary to ensure all paperwork is controlled and properly processed; + Proficiency in any/all system or equipment needed to complete all job duties: PC, scanners, manifest system, warehouse management systems (WMS); + Demonstrate system and process troubleshooting skills to identify, communicate, and correct issues within the department and as it relates to other departments; + Demonstrate organizational knowledge of size, scope, and departmental interactions of Distribution Centre; + Provide assistance to other functional areas as needed; + Implement continuous quality improvement strategies; + May be involved in physically performing work as required; + People Management activities, including but not limited to: hiring, coaching, performance management, development, corrective action and termination; + Other duties as assigned by manager. **QUALIFICATIONS:** + Post Secondary Education + Minimum of 5 years Inventory experience **KNOWLEDGE, SKILLS & ABILITIES:** + Knowledge of computer hardware and Enterprise Resource Planning (ERP) Platform environment is required - Baan preferred + Proficient in Microsoft Office or equivalent + Must possess excellent leadership skills + Excellent written and verbal communication skills + Excellent interpersonal and relationship building skills; team building skills + Demonstrates good time management skills + Demonstrates strong motivational and team building capabilities + Good analytical skills Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Select the medical, dental, life, and disability insurance coverage that fits your needs. + Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually. + Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.