Job title: Field Consultant (District Manager)
FLSA status: Exempt
Department: Operations
Reports to: Senior Field Consultant
Territory: Indianapolis Area
Pay range: $65,000 - $125,000
Position summary: The Field Consultant is a position of ultimate responsibility for an assigned number of stores within a territory. Must demonstrate a commitment to personal development and to individual store and overall company success.
General Purpose: The Field Consultant is responsible for the daily operation and execution of company strategy in each store in the assigned territory. To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our “Living Brand” by building relationships with our customers.
Role Qualifications:
Must be able to be on call 24 hours per day, 7 days per weekMust have a valid driver’s licenseMust be at least 21 years of ageMust have at least a High School diploma or equivalentReliable transportationMust be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.Ability to obtain and maintain and Indiana alcohol manager designationCompletion of training requirements (ie. ServSafe, Cravin’s To Order, etc)Position Responsibilities:
Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectationsAdheres to company approved accounting proceduresEffectively operates all store equipmentEnsures minimum image standards at all timesAssists store manager with recruiting and interviewing qualified applicantsLeads, motivates, inspires, trains, and coaches all employeesEnsures store security and safety for all customers and employees. Promptly reports any incidentMaximizes sales and gross profit dollarsResponsible for profitable marketing of merchandise and proper product availability and displayCompletes any and all scheduled performance reviewsReact quickly and effectively to any crisis situation at any storeCompliance with and enforcement of all corporate policies and corporate missionFollow up with financial/reporting issues at stores in a timely mannerMake regular, frequent inspections of all stores including competitors at various timesReview daily accounting paperwork for accuracy and completeness during store visits.Review Store Security systems as required and necessaryResponsible for the development of the Associate Field Consultant in assigned area.Maintain active Cravin’s To Order training and ServSafe certifications Other duties as assigned RequirementsEssential Skills and Experience:
Situational AwarenessStrong customer orientationTime management; including multitasking, productivity, and a sense of urgencyExcellent interpersonal and highly effective communication skillsHigh performance team building and strong team player; Teamwork and the ability to enhance team members’ performance.Commitment to company mission and valuesBasic mathematical & computer proficiencyConstructively deals with conflictAdaptability, flexibility, and receptive to changeProblem analysis & problem resolution at both strategic & functional levelEffective decision making based on sound judgment and reasoningAbility to read, write and understand EnglishNonessential Skills and Experience:
2-4 year college degreePrevious retail experienceStore Manager experience – 90 days a plusMicrosoft Office experienceReporting To This Position: Store Managers
Physical demands and work environment:
Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods; work longer than eight (8) hour shifts, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents. Salary Description $65,000-$125,000