District Manager 

MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.

Job Summary: 

The District Manager role will be responsible for the successful generation of leads for the client. This role involves managing and accompanying the Lead Generator Representative at various events such as Fairs, Festivals, Home Shows, and other local events. The District Manager will also engage, educate, and persuade consumers to schedule in-home sales consultations with the client’s sales team. The DM is responsible for meeting and exceeding client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction. In order to do their jobs effectively, the District Manager must have excellent client service skills, ability to identify, hire, train and manage talent and the ability to lead and develop others. District Manager’s must have strong performance management and coaching skills allowing ongoing development of their team. This position will be responsible for managing a team of reps.

Essential Functions:


·        Manages all aspects of in-store execution within assigned market, including but not limited to: staffing of retail locations, shift scheduling and hours completion, call report compliance, active customer engagement, sales, merchandising, and inventory management

·        Establishes and maintains critical relationships with client and program leadership

·        Ensures and promotes strong relationships with the field team and program leadership to ensure communication continuity and adoption of all directives

·        Manages and delivers required sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching

·        Ensures employee satisfaction through progressive employee engagement

·        Manages attrition through key performance indicators

·        Manages performance in market to achieve all sales and customer service objectives

·        Works collaboratively with field sales leadership to achieve all client and program objectives

·        Communicates and executes launch of projects and initiatives

·        Participates in and delivers regular program leadership meetings

·        Provides regular reports to program leadership

·        Participates in and completes all required training personally and ensures all employees in market are fully trained at all times

·        Provides feedback on current kiosk performance, derives plan of action for future progress, and ensures execution to that plan

·        Provides responsibility for distribution, tracking and retention of all team resources

·        Identifies trends and opportunities and utilizes for continuous sales and experience improvement

·        Responsible for all hiring, training, and performance management of employees within market 

·        Makes all hiring and termination decisions in collaboration with HR

·        Gathers intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations

·        Coaches and trains store management and representatives within market. 

·        Responsible for all operations within the assigned market


Required Knowledge, Skills and Abilities:  

·        Excellent communication skills both verbal and written

·        High level of business acumen

·        Ability to train, coach, guide and develop subordinates

·        Ability to incent and drive sales reps to perform and deliver client expectations

·        Collaboration, problem solving, and critical thinking skills.

·        Action and detail oriented; able to prioritize while handling multiple tasks

·        Proficient in MS Office (Word, Excel, PowerPoint, etc.)

·        Ability to build and maintain relationships

·        Proactive, high energy, self-motivated, an entrepreneurial “can do” attitude

·        Ability to influence/Influencing skills


Job Requirements:

·        Bachelor’s Degree or equivalent required, experience in lieu of degree acceptable

·        3-5 years training, sales, account management or related experience and 2+ years of retail management experience required

·        Multi-Unit Specialty Retail management experience required

·        Proven record as a leader and multi-unit manager

·        Proficient in all MS Office suite of products; Word, Excel, PowerPoint

·        Must be flexible to work evenings and weekends.

·        Must have a valid US drivers license

·        Must be able to work on-site at various location 5 days per week.

·        Travel Required - 80% travel required to assigned stores.

o  Out of state travel required.