Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. 

The District Service Lead reports to the Regional Service Operations Manager and is responsible to lead the Field Service Team (Technical Specialists) in high density geographies, ensuring service quality for our customers, and to meet and exceed service level agreements across sectors as Hospitality, Food Service, Healthcare, Retail, and more.

RESPONSIBILITIES/ DUTIES:

· Manage District service operations, 4-8 technicians

· Manage route density and efficiency, deploying continuous improvement

· Develop sense of urgency and best time response to service requests.

· Planning and execution to deliver high level of compliance with our contracts (Service Level Agreements)

· Develop and maintain an excellent communication with customers.

· Support on field activities, preventative maintenance service calls. Coordinate and support installations during large rollouts.

· Develop skills and capabilities in the team to deliver best in class customer experience.

REQUIRED QUALIFICATIONS:

· High School diploma with a minimum of 5 years Sales/Service experience in the Institutional business, or Bachelor’s Degree with a minimum of 3 years Sales/Service experience in the Institutional business.

· MS Office Suite experience

· Valid Driver’s License

ADDITIONAL QUALIFICATIONS:

· Experience selling or servicing to and/or working in Hospitality/Food Service sectors

· Good presentation skills, emphasizing excellence in service achievement

· Willing to be hands on to collaborate in the field as required

· Technical Skills: knowledge (concepts) of Electricity, Mechanical, Hydraulics, Chemistry, Electronics

· Analytics, troubleshooting skills

· Professional attitude, self-motivated

· Interpersonal relationships skills

· Learning on the fly

· Team management skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

 

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com

The expected compensation range for this position is between $60,750.00 and $85,050.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.