**Description** SAIC is seeking a **District SA Site Coordinator** , to support the US Army Corps of Engineers RITS Program in **Jacksonville, FL.** **PRIMARY RESPONSIBILITIES:** + Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments. + Demonstrate day-to-day adherence with change management precepts and practices and is responsible for writing Change Requests and seeking approval. + Assist in storage and data management, specifically file and folder permissions. + Primary POC for local server, network and telecom repair of District infrastructure components. + Coordinate local response to IAVA vulnerability remediation. + Coordinate Level 3 support to the District technical personnel. + Primary escalation POC for after hours and VIP level support requests. + Ensure the work schedules of SAIC and subcontractor employees are established, documented and coordinated to provide coverage during contractually required operating hours. + Review current workloads and ticket distribution. In coordination with ITC, reassigns priorities to ensure service delivery metrics are met. Responsible for SLR performance. + Collaborate with the local ITC and Ops Officer to ensure the needs of the users are understood and appropriately addressed. + Responsible for monitoring the technical performance of SAIC and subcontractor staff and reporting exemplary or disciplinary performance to the SAIC Division Manager./ Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. + Monitor the effectiveness of Service Delivery to the local site and reports discrepancies and escalations to the SAIC Division Manager. + Provide weekly performance reports to the ITC and the SAIC Division Manager. **Qualifications** **Required Education and Experience:** + Bachelors and two years of experience; four (4) years of experience in lieu of degree. **Required Security Clearance:** + Interim secret clearance is required prior to start; US Citizenship required. **Required Skills:** + Experience using Service Now or a similar ticketing system. + Demonstrated professional experience with Windows Server 2012; Windows Server 2016. + Demonstrated experience with VMware. + Understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services. + Comprehension of NTFS file share permissions. + Fundamental understanding of authentication mechanisms such as Kerberos and LDAP. + Basic networking experience (TCP/IP, routing, SSH, OpenVPN) + Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. + Must be an independent problem solver with troubleshooting, decision making and analytical skills. **Required Certifications:** + Current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE) + Must obtain appropriate DOD 8570 IA Computing Environment Certification within 6 months of employment. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2501919 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability