CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.
Job Details:
Advent Health Respiratory and Equipment (AHRE) is a leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. A unique joint venture partnership between Advent Health and CarepathRx, AHRE has the unique opportunity to grow significantly as we expand to serve Advent Health’s expanding footprint of facilities and services throughout Florida.
The DME Dispatch Technician is responsible for the timely delivery and pickup of patient equipment and supplies.
Responsibilities
Coordinate delivery/pick-up times with patients in a timely and efficient manner
Transport and deliver equipment and supplies for each patient in a safe and secure manner. Report any damage to Operations Manager
Explain each document in the New Patient Packet to the patient/client or caregiver
Educate the patient/client or caregiver of their rights and responsibilities
Ensure the patient/client or caregiver understands the proper use and care of the equipment delivered
Maintain all paperwork necessary for each delivery such as: daily route log, equipment log, and route log
Pick-up and return equipment upon request of physician/patient/client/caregiver
Clean and service equipment according to policies and procedures
Maintain inventory and record all medical equipment and supplies received and delivered
Keep warehouse clean and organized
Maintain professional appearance and attitude at all times and serve as a good-will liaison between the company and customer or any other individuals encountered within the scope of employment
When assigned, responsible for on-call duties 24 hours a day and maintaining on-call log
Responsible for knowing and complying with applicable policies and procedures
Immediate reporting of any accidents or mishaps while on company time to Operations Manager
Other duties as assigned
Skills & Abilities
Proficient computer skills
Knowledge of durable medical equipment
Excellent customer service skills
Good verbal and written communication skills
Strong time management skills
Highly organized with a strong attention to detail
Can perform physical lifting for delivery and stocking equipment
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.