Document Administrator II Plano, Texas;Saint Louis, Missouri **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for preparing and reviewing documentation in accordance with bank policies and procedures to facilitate closings with the client. Key responsibilities include working on routine to more complex documentation as assigned by the Market Leader or designee and interfacing working with company vendors, legal counsel, line partners, and clients to ensure world-class documentation accuracy. Job expectations include maintaining accuracy of documentation and system of record financial data, delivering documents in a timely manner, and eliminating controllable rework. **Responsibilities:** + Generate Insurance requirement letters and send to client/agent/broker. + Receive/Review incoming insurance policies for compliance with bank and federal guidelines. + Contact client/agent/broker to resolve items out of compliance. + Gives technical advice and guidance to business units and interdisciplinary teams on a project. + Maintain systems of record for continued monitoring of insurance. + Work in a paperless environment and adhere to compliance guidelines. + Professional and positive team player, with ability to promote collaboration, and communicate with impact. + Learn and adapt quickly, hold self and others accountable for high performance standards. **Requirements:** + Must know BOA platform system knowledge (LoanIQ, CTS, EDR, Genesis) or understanding of commercial property and casualty insurance requirements. + Strong verbal and written communication skills. + Ability to build partnerships across the organization to ensure efficiency and achieve customer satisfaction. + Effective prioritization of multiple tasks, balancing quality and productivity. + Proficient time management and attention to detail **Additional Requirements:** + Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions. + Excels in working among diverse viewpoints to determine the best path forward. + Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner. + Commitment to challenging the status quo and promoting positive change. + Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base. + Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world. **Skills:** + Attention to Detail + Customer and Client Focus + Data Collection and Entry + Due Diligence + Prioritization + Adaptability + Business Acumen + Oral Communications + Written Communications + Research **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://u.go/0As7EN) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.