Document Processor/Scanner

On-site 

Austin, TX

Monday-Friday 9am-6pm

If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC’s professional business-to-business environment as a Customer Service Specialist. And there’s the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC’s competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few.

We’re hiring an Intake Document Processor for our Litigation Management Services Team. You’ll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes Prepping and indexing of legal documents. Our Intake Document Processors are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®

 

Some of the things you’ll be doing:

Reviewing and preparing legal documentsCompleting data entry of customer informationTaking documents and scanning them into internal data baseProblem solving issues related to customers and documentationProvide excellent customer service to internal and external customersElectronic filing and retrieval of documents

 

What technical skills, experience, and qualifications do you need?

Ability to work in a fast-paced environmentAttention to detailStrong comprehension and critical thinking skillsSuperb organizational and time management skillsAbility to navigate quickly across multiple systemsStrong Computer skillsEffective written and verbal communication skills

Preferred Qualifications:

Transactional or administrative experience (reviewing and evaluating documents)Business to Business Customer Service ExperienceLegal Compliance experienceProficiency with Microsoft Office

Candidates for this position must be eligible to work without sponsorship

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